Senior Technician-Information System Administrator

Start date: July 2023

Location: Northwood, UK

Clearance: SC Clearance/ NATO Secret 

Duties and Role:

Under the direction of the Section Head MSS Functional Services and Database Management (FSDM) (NSO OMS 0010) the incumbent will perform duties such as the following:

• Assists in the administration of services for a variety of command and control information systems, e.g. MCCIS (Maritime Command and Control Information System) Joint Tactical Chat (J-Chat), TACSAT, Email, TOPFAS, LOGFAS, ICC, NIRIS, AirC2IS, Core-GIS, MSA, NCOP and as directed.
• Works as part of a team providing 24/7 support of services as directed.
• Works closely with the OPSCEN and the Centralised Service Desk as directed in support of ITIL processes as implemented within the Agency.
• Delivers, activates and maintains end user applications as directed.
• Executes patch management procedures as directed to maintain up to date and correctly supported Functional Services.
• Performs other duties as may be required.

Requirements

Skill, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• Have a very good general working knowledge of IT hardware and auxiliary computer equipment, such as printers and scanners.
• Experience of Configuration Management and Service Asset Management.
• Knowledge of any of the following NATO Functional Services; NCOP, Core GIS, TOPFAS, LOGFAS, AirC2IS, NIRIS.
• ITIL v3 foundation certificate.
• Prior experience of working in an international environment comprising both military and civilian elements.
• Knowledge of NATO responsibilities and organization, including ACO and ACT.