Network Infrastructure Engineer (Birmingham)

ACTIVE DV CLEARANCE IS A REQUIREMENT FOR THIS ROLE 

This role will provide Network and Infrastructure technical support for the client's National Customer Services Centre, with the individual will supporting services in the wider portfolio, including operational and project tasks, as required, relating to the maintenance and development of the National IT Services.

Key Skills:

• Experience in a technically diverse environment preferably as part of a shift rota Experience of working with service desk call management systems
• Experience of working within an ITIL service environment working to defined metrics and SLAs
• Experience of Cisco technologies including Routing, Switching, VoIP and Video Conferencing
• Experience of Juniper and Cisco security and firewall devices Experience of load balancer technology
• Experience of Cisco switching and routing hardware Experience of network security best practice
• Experience of ITIL change management Experience of failover testing, resilience and redundancy methodology Experience of Network and Infrastructure monitoring and automation tools CCNA qualification preferred Ability to prioritise, execute tasks and achieve results in a busy Service
• Operation environment UK Driving License