L4 Sub Application Engineer

Job Title :Application development engineer.

An opportunity has arisen within the DXC Application Service line to join an application development team, working on exciting application upgrade projects for a highly prestigious UK based blue chip client working on cutting edge solutions within the manufacturing sector.

This role will be location based at Raynesway Derby, working Monday - Friday “office hours” with the potential for some paid over time out of hours to conduct software deployments.

The successful candidate will be a UK national or be able to demonstrate the right to work within the UK and must be based within the UK. The candidate will ideally hold UK SC or be willing to undertake a UK SC application. Job Description Undertake service management and enhancement activities involved in the ongoing delivery of Application Management.

Roles & Responsibilities

• Provide application lifecycle technical expertise for the support, monitoring, troubleshooting, change and enhancement of existing application installations in accordance with contractual terms and conditions and established technical standards such as CMMI and ISO.
• Engage in and provide support for transition/transformation efforts.
• Undertake the full range of Service Management functions required to ensure service delivery compliance to budget, quality standards and committed service levels on an on-going basis following operational policies and processes that are compliant with industry standards, such as ISO, and best practices such as Information Technology Infrastructure Library (ITIL).
• Manage the technical/service relationships: between the company and the customer, between the company and subcontractors/vendors, or among various company internal organizations.
• Work with the key customers, and/or internal businesses/end user representatives (e.g., Account Executive and the Account Delivery Manager) to retain customers and build the business.