Product Lead

Role: Technical Product Lead (End User Computing)
Contracting Authority: Public Sector
Contract Length: 12 months
Location: Hybrid - London 2 days per week
IR35: Inside
Pay Rate: Negotiable
Clearance: Active SC

Minimum requirement:

• SME level technical understanding of Microsoft Identity and Access solutions including Azure Active Directory, MFA, Windows Hello for business and Active Directory
• Technical SME for end user hardware / software
• Technical SME for Monitoring endpoint estate – particularly if they have product experience of Nexthink
• Product management in a large enterprise
• Familiar with delivering services via suppliers and in house teams and squads
• Able to develop strong relationships in complex stakeholder networks
• Deep working knowledge of infrastructure components within technology environments
• Use of recognised methodologies or structures - TOGAF

Summary of role:

• Support the design and transition to future technology services and environments
• Act as SME for EUCS technology environment assisting in operational activity and business change
• Measure and monitor the Infrastructure roadmap across all dimensions
• Responsibilities to input into the IT asset Management roadmap
• Drive continuous improvement and introduction of IT best practice into all areas of process, metrics and performance
• Deep understanding of a large enterprise estate infrastructure and interdependencies on supporting technologies
• Competent in writing detailed project documents for complex technology projects
• Ability to communicate and present complex topics in an easy-to-understand format
• Proficient in data analysis and able to utilise tools to obtain insight
• Maintain knowledge of emerging device and infrastructure trends, new technologies or standards to enhance EUCS technologies
• Liaising with technical teams to ensure that operational principles are embedded in designs