SAP Functional Analyst (SAP Field Service Management)

SAP Functional Analyst (SAP Field Service Management)
Portsmouth/Remote

£55,000 - £60,000 + Benefits

Must be eligible to obtain UK SC clearance

Leading engineering services company is actively recruiting for an experienced SAP Functional Analyst  to be responsible for the functional support, analysis, configuration and continuous improvement of the SAP Field Service Management and Service Cloud solutions, including the related integrations to meet the business needs of cross divisional front and back-office processes. 

The successful SAP Functional Analyst (SAP Field Service Management) will be:

•    Providing an excellent understanding of the configuration and setup of the SAP Field Service Management solution to be able to assist in the functional support and design.
•    Excellent functional support and business process knowledge of Fleet Operations / Management.
•    Experience of functional support and business process knowledge of SAP Plant Maintenance in SAP ECC.
•    Good understanding of configuration dependencies and integration points between SAP Field Service Management and Service Cloud solutions.
•    Work with the Service Desk and the SAP team to facilitate incident & problem management resolution.
•    Work with SAP and third parties to resolve software bugs where applicable.
•    Perform break/fix analysis and recommend solutions for all SAP Field Service Management and Plant Maintenance / Fleet Operations related processes.

Experience required for the position of SAP Functional Analyst (SAP Field Service Management)

•    A university degree or relevant experience in SAP Field Service Management and Plant Maintenance.
•    You will need proven hands-on SAP Field Service Management solution support and configuration experience.
•    SAP Qualified in SAP Field Service Management.
•    Experience of Fleet Operations support and configuration
•    Proven understanding of business processes within SAP Plant Maintenance and Fleet
•    You will need to satisfy security requirements. This may require you to hold or be eligible/capable of achieving ‘Security Check’ (SC) clearance.