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2nd Line Desktop Support Engineer

IT Skillfinder LTD
Portsmouth, Hampshire
£200 - 250 a day (Negotiable!)
Closing date
9 Feb 2023

Onsite 100%
SC Cleared and British National only. No remote working available.

Are you a Desktop Engineer looking for your next exciting contract?

Do you want to join a Global Consultancy on a long term project?

If so, this ones for you!

As Desktop Engineer you will join the IT team in its support of the Digital Workplace. The Desktop Engineer will be responsible for build and support activities across the desktop environment. The selected candidate will provide technical solutions, resolving or escalating where necessary, to deliver excellent customer service. 

Primary Job Responsibilities
Provide technical support of the Microsoft Windows desktop environment and software products (both remote and onsite).
Build and deploy Microsoft Windows devices with software.
Support and deployment of mobile phone devices.
Second Line support with knowledge and experience of desktop/application troubleshooting.
Excellent customer focused communication skills.

Desired Skills and Experience
Working knowledge and understanding of ITIL best practice.
Strong knowledge of Windows 10 operating system.
Strong knowledge of Microsoft Office based products.
Working towards third Line support in the areas of desktop/application troubleshooting.

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