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Lead Engineer Application Operations

Employer
Certes
Location
Milton Keynes
Salary
Up to £470 per day + Outside IR35
Closing date
29 Dec 2022

View more

Clearance Level
SC
Sector
Defence
Job Type
Contract

Job Details

Role: Lead Engineer Application Operations
Certes Vacancy Reference: 80993
Role Location: Milton Keynes
Duration: 6 Months
Contract Day Rate: £470 per day
Status: Outside IR35

Lead Engineer required to lead a team of aprox 15 engineers and take ownership of the maintenance, delivery and development of existing and new applications. The Application and Developer teams develop and support products within our Platform as a Service (PAAS) and Software as a Service (Service) solutions. You will manage the BAU and project delivery aligned to the Application and Developer teams.

- Lead Engineer will manage day-to-day PaaS & SaaS support services in accordance with SLAs, ensuring that the team resolving incidents/problems which have been escalated from within the T&O Service Desk.
- Lead Engineer will be required to ensure appropriate resources are allocated for call resolution.
- Lead Engineer will lead the Application support Teams to provide high quality performance to customers and end-users.
- Lead Engineer will be heavily involved heavily in the design and management of new application service designs and customer bids.

- Lead Engineer is expected to take ownership of an escalated issue and have technical oversight of investigations, diagnosis and resolution or recovery of the issue. This may including planning the resolution/requirement with SME's.
- It is essential that the Lead Engineer has an eye for detail and is able to identify what technical information is required to assist them in progressing an operational or project requirements. This will include ensuring all key documentation is in place and maintained and that roadmaps for Applications are in place.
- There is a requirement for the Lead Engineer to be involved in the Acceptance Into Service (AIS) process. This will involve close working with the Transition team and project teams to identify what is required for the Live Service to bring a new product into full support.
- This role as Lead Engineer will include product ownership for some services.

Please note:
* Must have been a resident in the UK for at least two of the last 5 years

Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds.


Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.

Company

Here at Certes we are recruitment specialists within the IT careers workplace with a broad and diverse capability to support all recruitment and staffing needs. Getting the right people on board is key to any successful business – our business is to make this happen. With a 30 year successful track record delivering a UK wide IT careers service, we base our business processes and staff delivery around firm best practice, recognised quality procedures and a commitment to continuous development and improvement.  

Having a broad and diverse capability, yet retaining inherent flexibility, means we are as comfortable at supporting an IT careers and comms staffing service for large private sector businesses or public bodies via structured framework agreements, as we are providing highly focused skill specific recruitment support to small IT users looking for highly specialist skills.

Company info
Website
Telephone
01675 468 968
Location
Certes Computing, 3 The Courtyard
Roman Way
Coleshill
Warwickshire
B46 1HQ
GB

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