Part Time 3 days Per Week

Here at Serco we are looking for Resource Assistant to join our Education Leadership team within Citizen Services.

As Resource Assistant you will assist with the development and delivery of our leadership training programmes. You will be interviewing new starters and ensuring they are on the right programme, alongside supporting the Programme Manager with customer creation forms.

You will communicate with partner organisations, updating learner data and prepare and despatch certificates of completion.

What you will need to do the role

Ideally you will have experience in recruitment or a similar background. You will have excellent communication, accurate recording and computer skills. Have computing experience (comfortable with Excel and Word) and excellent planning and organisation skills.

Most importantly you will be customer focused with a welcoming nature.

What we offer

• Salary £18,000 - £24,000 FTE
• Pension - 6%
• Childcare vouchers
• Bike4Work scheme
• Employee Assistance Programme
• A company passionate about diversity and inclusion
• Having the chance to work with and around friendly people - we have a great culture with high employee satisfaction
• The opportunity to work for a well-respected brand where people development is at the heart of our culture
• The chance to be recognised with our corporate value awards
• The opportunity to contribute to charity events - we help and support our communities
• 25 days holiday entitlement and substitute days for bank holidays
• Sensible benefits that could save you money -Pension Scheme, Life assurance, wellbeing support, wedding leave, Christmas savings scheme, etc

Why Serco?

Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that truly touch people's lives.

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways;

Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.

If you think this role would suit you, working to improve the lives of those who need it the most, please apply now and upload a copy of your CV and covering letter to register your interest for future roles.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.