External Advert

Scrum Master
Based in Solihull
Full Time, Permanent
Up to £55,000 per annum (dependent on experience)

Here at Serco, we are seeking an experienced Scrum Master to own and deliver against agile development processes within ITS DevOps.

You will ensure facilitation, communication and collaboration between the business, product owner, DevOps team and supporting services to enable successful agile delivery on time to the quality specified. It is important that you lead, educate and mentor individuals in Agile process/delivery.

The Scrum Master will report into the Head of DevOps working within IT Services.

As part of this you'll:

• Build a trusting environment where problems can be raised without fear of blame, retribution, or judgment; with an emphasis of resolution and problem solving
• Lead Scrum meetings and provide team support during sprint planning and execution
• Ensure agile principles are clearly defined, understood and adhered to
• Proactively help remove any obstacles that teams/individuals may encounter
• Ensure a good relationship between the DevOps team, product owner, business analyst and the business
• Enable/Facilitate creativity and efficiency within the DevOps team to continuously improve delivery and service

What you'll need to do the role:

• Experience in a Scrum Master role for a minimum of 2 years within an IT environment
• Strong knowledge of Scrum theory, rules and practices
• Excellent coaching skills to direct the team in the use of best practices
• Knowledge of Agile techniques and processes
• Adept in communication and coaching
• SC Clearance or ability to achieve SC clearance is required

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won't be hard to find. You'll also work with great people. You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

• Company car
• Bonus package
• Private healthcare
• Flexible working considered
• Pension - 6%
• Childcare vouchers
• Bike4Work scheme
• Employee Assistance Programme
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.