Location: Liverpool

Salary: £23,000 - £28,000 per annum, plus Serco benefits

Working hours: Full-Time, 37.5 hours per week

Here in the Serco recruitment team, we're responsible for hiring people that deliver essential public services in Defence, Transport, Justice & Immigration, Citizen Services and Healthcare.

As the Maintenance Operative you will be responsible for the Maintenance of Property including; reporting faults using the Veco IT system to ensure all faults are reported and closed for their property portfolio, undertaking audit samples of external suppliers work and report findings and liaising with external sub-contractors to ensure access can be obtained, works are completed to agreed standards and the sub-contractors operatives are approved.

As a Maintenance Operative you will be responsible for Health & Safety, including; ensuring that the safety of all users of the property from a building standards is achieved and checking all relevant property reports before undertaking works in the properties (e.g. asbestos, dangerous persons,) or request additional reports if deemed appropriate by the MO (e.g. structural report, asbestos survey / test etc.).

As part of your role, you will be required to Manage Materials including; ensuring to only purchase materials from approved Serco suppliers and keep receipts for all transactions to identify and record what materials are used for each job / property. You will only purchase the agreed Serco standard materials unless alternative substitutions can be provide due to stock requirements.

You will remove all waste from properties when in attendance and ensure the waste is disposed of in approved license areas and re-cycled where possible. You will ensure all allocated KPI work is completed in advance of the scheduled completion date. Lastly, you will liaise with Housing Officer partners to ensure that any properties in the MO's portfolio have been inspected at least once per calendar month with a documented report

Working pattern

• Various work patterns will be set for MO's depending on operational delivery needs

On -Call Requirements & Out of Hours Working

• The will be a requirement to be on call and undertake out of hours working to agreed rosters and in accordance with the out of hours local operating procedure to provide a 24 hour and 7 day a week maintenance service

In return we can offer a supportive and collaborative environment that respects work/life balance and ultimately contributes to the delivery of vital public services in the UK.

What you need to do the job

You will need a willingness and ability to travel within the region and occasionally within the UK (a valid UK driver's licence is essential). CRB Clearance and Security Clearance at CTC level (Counter Terrorism Check) is required (Serco Civil Government is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office). Relevant trade qualifications are desired

Why Serco?

Meaningful and vital work: As part of a highly collaborative team, you'll be able to strongly influence hiring managers efforts that help us deliver vital services.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find.

Great people: You'll find yourself working with a variety of highly motivated, supportive and experienced colleagues, where no two days are the same.

What we offer

• Competitive salary
• Up to 6% contributory pension scheme
• An autonomous and supportive culture
• The chance to make a positive difference to public sector services

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.