This job has expired

Psychological Services Administrator

United Kingdom, Bristol
Closing date
25 Sep 2022

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Clearance Level
SC, None / Undisclosed
Defence, Policing
Job Type
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Job title: Psychological Services Administrator

Location: HMP Ashfield, Bristol

Salary: Between £24,050 and £25,925 per annum, plus Serco benefits

Working hours: Full-Time, 40 hours per week

HMP Ashfield is a category C male prison based in Bristol. The operational capacity is for 412 prisoners and it takes a whole team of people to keep the facility safe, secure and in proper working order. Serco provide a safe, decent, secure and respectful environment.

As the Psychological Services Administrator you will provide administration support with specific administrative duties as associated with the delivery of programmes.

Your key accountabilities will include:

• Process programme referrals for individuals and checking they meet the criteria for suitability obtaining information from relevant databases. Liaise with relevant bodies informing of outcomes & progress chasing as required

• Maintain prisoner folders for all programmes ensuring they are up to date and compliant with audit requirements

• Collate a list of up to date personal officers and offender supervisors and notify them all of participants in specific programme

• Co-ordinate the departments diary, reviewing and rearranging dates and appointments for course facilitators

• Arrange group member information and offer letters inviting Probation and family members to review hearing and send details to security where appropriate. Liaise with security to confirm all security clearance has been approved

• Inform the Offender Management team of course refusals/non selection so that they can update individual sentence plans and relevant reports

• Maintain unit information database and assist in analysis to produce reports

• Develop and maintain video monitoring system and edit videos on IT programme and store securely

• Organise case reviews for relevant programmes and take minutes at relevant Case Reviews and any other meetings as required

• Maintain database and backup copies

• Manage the sending and receiving of psychology files.

• Collate regime monitoring figures from various sources onto CMS on a weekly basis to provide relevant management information

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

What you need to do the job

You will have a Minimum of GSCE in English and Maths (C or above). You will need to have computer skills - including Outlook and Excel.

Why Serco?

Meaningful and vital work: As part of a highly collaborative team, you'll be able to strongly influence hiring managers efforts that help us deliver vital services.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find.

Great people: You'll find yourself working with a variety of highly motivated, supportive and experienced colleagues, where no two days are the same.

What we offer
  • Competitive salary
  • Up to 6% contributory pension scheme
  • An autonomous and supportive culture
  • The chance to make a positive difference to public sector services

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
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