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2nd Line Infrastructure Engineer

GardPass Consulting
Onsite in either Farnborough, Wyton, Huntingdon or Feltham
Closing date
20 Oct 2022
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Job Details

DV Clearance required 

We are looking for enthusiastic and motivated third line infrastructure support engineers, specializing in Windows (AD/Exchange), Physical Server support and virtualization to join our growing team of IT experts in delivering high quality IT services to our government and commercial customers. We love to work with people who have a passion for infrastructure, ideally from an operational support services background.

You will be self-motivated and be able to work autonomously to achieve day to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI’s and SLA’s. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic approach to technical challenges.

You will be providing infrastructure and network support, owning and leading on the resolution of complex incidents and problems with support from third and fourth line experts to help you progress and learn as required. The preferred candidate will understand, work with and be keen to learn a variety of technologies such as Linux (Ubuntu / CentOS), Microsoft Windows Server (including services such as AD, DNS, DHCP) and virtualisation (Hyper-V), Microsoft Stack Technologies (Sharepoint, SQL Server, Skype for Business / Teams), networking technologies and storage.
The role also includes providing remote and on-site support. There is also a requirement to provide out of hours on call support. 

You will be expected to contribute towards the creation and ongoing maintenance of technical documentation Ideally, you will:
•    Have a strong experience in Windows System Administration covering Windows 7, 10 and Server Versions from 2008-2019, including experience in OS build, AD, DNS, DHCP and GPO from design to implementation and support;
•    Have working knowledge of Virtualized Environments such as VMware and Hyper-V;
•    Have exposure to Linux system administration skills (Ubuntu / CentOS);
•    Have good general knowledge of TCP/IP and networking technologies including load balancing and firewalls;
•    Have good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell;
•    Have some background and experience in ITIL functions, principles and processes.
•    Have general knowledge of storage technologies;
•    Have excellent analysis and problem solving skills, taking ownership of complex incidents ensuring these are resolved to the satisfaction of the customer;
•    Possess excellent communication skills;
•    Have experience of producing and updating technical documentation to a high standard;





Intelligent Recruitment

We constantly remind ourselves that people come first, so we have a commitment to providing an excellent personal service to our clients and candidates with the know-how to save you from wasted time and disappointment.

Our clients come from all commercial and industry sectors and, in particular, we have expertise in sourcing candidates in the land, marine, air, weapons, electronics, communications, avionics and cyber security domains.

GardPass Consulting bring a discerning approach to the resolution of both organisational recruitment requirements and individual career aspirations. 

Mobilising and placing individuals and large teams on a global basis at speed in complex situations is one of our specialities. We offer a wealth of experience and expertise in supplying project personnel on a worldwide basis, backed-up by a huge network of qualified, experienced professionals (many of them security-cleared at various levels). Many of our candidates have worked with us on several projects – often for the same client, by request.

Find Us
+44 7939 073902
Pendragon House, 65 London Road
St Albans
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