CTP – Senior Network Support Engineer

Counter Terrorism Policing
East Birmingham, West Midlands
£45,192 to £49,280 plus a Location allowance of £1,721
Closing date
14 Oct 2022
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Job Details

Help to keep critical IT systems running smoothly – and the nation safe.

Counter Terrorism Policing (CTP) relies on a wide range of technologies. As a Network Engineer, you will help to maintain national systems to support CTP operations to keep the country safe.

This is your chance to play a part in protecting the UK. You will provide technical support for critical national network infrastructure, dealing with incidents, user requests and technical changes. You will also be a key player in our continuous improvement strategy, supporting and improving business as usual operations and projects. With your skills, we can make sure that crucial systems are available and secure so CTP can operate at its best.


You’ll join a team of expert engineers working from our air-conditioned operations center located east of Birmingham, with easy access from the M6 and M42. As part of a large, friendly and dedicated team, you’ll provide technical support for the network, from 7am to 7pm on weekdays. Compressed shift patterns are available allowing a 4 day working week. You’ll also join an on-call rota, providing critical support, 24/7/365.


Day to day, you’ll manage your own workload, prioritising issues and escalating them as necessary. We’ll expect you to meet key standards, SLAs, best practice and security procedures, so you’ll need to be an experienced 2nd or 3rd line infrastructure engineer.


As a skilled network engineer, you’ll possess a good understanding of networking technologies across multiple vendors, particularly Cisco technologies. If you don’t have a CCNP qualification already, you’ll be working towards this. You should be keen to learn and develop whilst being technically creative and confident to make suggestions and formulate action plans. Experience with service desk management systems and ITIL best practice is desirable as is any experience in scripting and automation.


This is an office-based role with occasional home working available dependent on business requirements.


There will be occasional travel to other UK sites for support purposes and overnight accommodation will be provided when required. We promote a positive work life balance but occasionally, a flexible approach to working hours is essential due to the nature of the role.

A full UK driving license is required.

Discover a fascinating role that is at the heart of protecting the UK public. In return, you can look forward to benefits including generous annual leave, Civil Service pension arrangements and a training plan tailored to your professional development.



This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post.

Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e)) or Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post.


Confidentiality Agreement

Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.

Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations’.


Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, and including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable).


Counter Terrorism Policing recruitment is open to all, but we are keen to positively support those who are younger in service to join into our specialist environment.


Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV).



Your skills could help protect the UK. With the ongoing terrorist threat, there has never been a more important time to be working alongside some of the best and brightest to help keep people safe.

A career in Counter Terrorism Policing (CT Policing) is like no other. Every day offers a variety of exciting challenges and exceptional opportunities played out on a regional, national and international stage.

With a range of roles spanning the UK, you won’t always need a background in security to play a part in keeping the UK safe. From finance to project management, data analysis to communications and more, we are always looking for vast range of skills, knowledge and experiences to join our talented teams. Whether you’re a serving police officer, police staff or have never worked in policing before, there are opportunities for you to explore.

CT Policing is always working to build upon our diverse workforce to reflect the country we serve, so you’ll enjoy a varied and fulfilling working environment. With a variety of training and development opportunities, you’ll find a range of exciting career pathways waiting for you.

We work hard to create an inclusive and welcoming environment where all our people feel a strong sense of belonging and are able to reach their full potential. An inclusive culture enables us to do things differently, working in ways that meet individuals’ needs, flexing working patterns to ensure life-work balance is healthy so that we deliver the best for the organisation.

This better equips us to make a difference, to staff wellbeing and to the success of CT Policing in keeping people safe from Terrorism. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working, blended and remote working or job shares.

Work with us and you will be joining a world-class Counter Terrorism Policing network. In addition to fascinating work and talented colleagues you’ll find a range of benefits including a competitive pension, exciting career pathways, generous holiday allowances, opportunities for secondments across the CT Policing network and much more.

Some of our roles mean you will have access to the most sensitive material on a daily basis, which will require security vetting and is part of our recruitment process. Please note that this can sometimes take up to six months or longer. Information and guidance is available to support applicants during the vetting process.

Find out how you can play your part in keeping the country safe. Do something amazing with your skills. Visit www.counterterrorism.police.uk/careers/ to start your career today.

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