Service: Environmental Health Department, Regulatory Services
Job Title*: Team Leader
Reports to: Private Sector Housing Manager
*(Job title depends on the level of experience and type of qualification)
Purpose of job:
To support the Environmental Health Management Team in the delivery of Environmental Health functions, specifically leading on Private Sector Housing and licensing. This involves overseeing and coordinating key resources and the delivery of the relevant work programmes.
?? Ability to work with a high degree of autonomy?? Represent the council and promote the Environmental Health objectives in a wide range of forums?? Influence the shape and direction of the council???s Environmental Health work.?? Line manage a team providing professional and technical Environmental Health services, undertaking regular one-to-one meetings with staff as appropriate?? Manage effectively to ensure high quality, professional resource utilisation and service delivery standards across the service area.?? To be the training officer for the team.Service Area Responsibilities and accountabilities
?? Provide specialist Environmental Health advice within the Authority as required?? Ensure a timely and efficient service within the service area allocated?? Originate reports and prepare and evaluate statistical and other information
?? Undertake investigations of service requests, contraventions of legislation, appeals, licensing requirements, infection, accidents, risk or other circumstances within the general purview of the Section. Inspect or visit vehicles, stalls, plant or equipment.
?? Undertake the enforcement of legislation and exercise powers as required?? Ensure the Group Manager is kept fully informed on any aspect of work which is controversial, political, strategic, financial or otherwise of a sensitive or highly complex nature.?? Prepare and deliver publicity campaigns and educational and preventative work, as required?? Provide evidence at legal proceedings and other quasi-judicial hearings?? Participate in the emergency standby system as required?? Develop changes in procedures, systems and operational strategies to maintain efficiency and effectiveness?? Deputise as required for the Environmental Heath Group Manager ?? Provide cover arrangements in the absence of other Team Leaders
?? Prepare committee reports and present reports to Members at Committee when required.
?? Lead and coordinate on Team input into Service area feeding into corporate reporting e.g. corporate plan updates?? Deliver the team???s business plan and work programme plan
?? Monitor and report on Team performance against internal and external performance indicators.
Health and Safety Responsibilities:
Ensure safe and efficient delivery of service by achieving high standards of health and safety reducing risk.
Promotion of Corporate Values:
- Ensure that customer care is maintained to agreed standards
- Sensitively deal with personal and confidential information and comply with the relevant data protection legislation and policies.
- In order to deliver the service effectively, a degree of flexibility is needed and the post-holder may be required to perform work not specifically referred to above.
- The post-holder may also be required to vary hours of work in agreement with the Private Sector Housing Manager as required.
- Respond to emergency situations and as directed carry out related plans including service issues arising out of office hours.
- Post holder required to take part in Emergency Standby service
?? Work with a degree of flexibility required to perform work not specifically referred to above although falling within scope of the post at the appropriate grade
Council???s commitment to equalities
?? Deliver on the council???s commitment to equality of opportunity both in the provision of services and as an employer. Promote equality in the work place and in the services the council delivers
Essential qualifications required
Fully qualified EHORB registered and eligible for Corporate Membership of the CIEH
Fully qualified and experienced Environmental Health Officer, with a minimum of three years post qualification experience in private sector housing enforcement.
Experience in enforcement, mediation, advice and promotion.
The ability to provide leadership to staff in a complex environment
Ability to progress projects in a timely manner in accordance with Corporate Guidelines.
Ability to plan and prioritise workloads with minimum supervision and achieve regular and consistent outputs and performance targets
Ability to implement the relevant performance management framework and deal appropriately with any performance issues identified.
Communications and consultation
Excellent interpersonal and negotiation skills
Experience of a variety of effective communications techniques
Political awareness and the ability to escalate issues to Senior Managers to enable them to properly inform elected Members
Competent user of Microsoft Office specifically Word, Excel, Powerpoint, Outlook, teams and power BI
Key to role
Positive working relationships
Maintain effective working relationships with colleagues in order to maximise the benefits of project implementation
Has general business awareness and ability to use this in order to support improvement in the programme
Is able to adapt to change in tasks at short notice
Influencing & negotiation
Strong interpersonal skills and able to challenge, support, influence and engage management and peers.
Ability to take responsibility for resolution of issues
Is self-motivated and able to manage own work, including work on multi-projects
Ability to work successfully as part of a team and deliver effective team results
Communicating and influencing
Excellent interpersonal and negotiation skills and able to communicate clearly both verbally and in writing with a wide range of contacts and to deal with difficult or complex issues
Has proven excellent team working skills
Ability to work under pressure and meet deadlines whilst producing work to a high standard. Ability to maintain effective working relationships with colleagues
Commitment to Equalities
Understanding of and commitment to equal opportunities within the organisation and externally with local residents, businesses and customers.
Ability to work effectively and appropriately in a political environment, and communicate and respond to councillors, senior managers, staff, external partners and interest groups in a manner that establishes confidence, credibility and trust in the service.