Role Profile 

Service:

Environmental Health Department, Regulatory Services 

Job Title*:

EHO/Housing Enforcement Officer 

Reports to:

Group Manager 

*(Job title depends on the level of experience and type of qualification) 

1. Purpose of the Job: 
2. To provide technical professional private sector housing related enforcement services with the overall aim of protecting and improving the health and wellbeing of every resident, worker and visitor within the Borough. The position will be required to undertake their duties in the Private Sector Housing Team.

1. Post holders will operate flexibly and changes in priorities may involve the post holder being employed in any area of environmental health for which they are qualified to act

1. Carry out housing inspections and linked activities to ensure comprehensive and accurate delivery of the Homes for Ukraine inspection programme.

1.  Key accountabilities 

The officer will be required to:

1. Undertake the investigation of service requests and identify contravention of legislation and corrective action to be taken. This will include taking the appropriate action in line with the relevant policies, procedures and legislation in relation to appeals, infection, accidents, risk or other circumstances within the general purview of the section. Inspect or visit vehicles, stalls, plant or equipment.

1. Carry out inspection of all prearranged Homes for Ukraine host premises, identify legal contraventions, advise the host, and report back as appropriate.

1. Identify licensable premises and take all necessary steps to licence the premises within target times, ensure compliance of licencing conditions, and taking the relevant enforcement action.

1. Carry out the enforcement of legislation and other powers in a timely and efficient manner, as may be required in line with service and statutory legal guidelines. This will include the presentation of evidence at legal and other quasi judicial hearings. Initiate legal action where appropriate advising the Legal Service of technical considerations and contraventions.

1. Prepare and deal with correspondence, licences, briefs and other documents.

1. Originate reports in the appropriate format including the preparation and evaluation of statistics. 

1. Scrutinise, process and comment on applications, plans reports schemes or other submissions for environmental guidance or clearance as directed.

1. Undertake the sampling, testing or seizure of products, materials, gases or substances and recording of noise.

1. Liaise with officers within Regulatory Services, council services, outside organisations, companies and individuals in order to deliver an effective Environmental Health Service.

1. Ensure the Group Manager is kept fully informed on any aspect of work which is controversial, political, strategic, financial or otherwise of a sensitive or highly complex nature.

1. Keep up-to-date with changes in legislation, policies, attitudes and techniques relevant to their service groups.

1. Assist in the preparation and execution of publicity campaigns and educational work.

1. Assist at meetings, working parties, public meetings, exhibitions or demonstrations

1. Carry out specialist environmental health duties as requested and in accordance with experience and training.

• Carry out research or survey work related to the work of the Environmental Health Department. Participate in specialist project teams as required.

1. Provide expert advice and guidance to management and other environmental health staff as required with the aim of protecting and improving the health and wellbeing of every resident, worker and visitor within the Borough.

1. As required to act for the Group Manager or Team Leader in their absence and provide day to day cover and support within the department.

1. Support the Group Manager and Team, Leader in the professional management of a team of professional and/or technical staff

1. Produce reports and reviews for the relevant Group Manager.

1. Participate in the emergency standby system and carry out related visits out of normal office hours as necessary.

1. As required, to be responsible for the use of equipment available within the section, and to train and assist team members in the effective use of equipment.

1. Manage the preparation and execution of publicity campaigns and educational work as required by the Group Manager.

1. Participate in and lead specialist project teams and co-ordinate distinct service areas as required. This may include corporate and professional issues.

1. Undergo any additional training in order to provide an effective service in accordance with the service goals/objectives.

1. Assist in conducting reviews and developing services to achieve high quality service provision.

1. Financial Responsibilities 
2. No budget responsibility.
3. Ensure that all financial information is accurately recorded on the appropriate system to make sure that payment and income data is robust.
4. Ensure that pre-set financial targets are met and grant budgets not exceeded.

1. Staff Responsibilities 
2. There are no direct supervisory responsibilities.
3. Conduct training for staff and official visitors with regard to the function and duties of the Environmental Health Department and for new initiatives and developments. Guide and supervise trainees, administrative and other staff as necessary.

1. Promotion of Corporate Values: 
2. Ensure that customer care is maintained to agreed standards
3. Sensitively deal with personal and confidential information and comply with the relevant Data Protection Procedures.

6.     Flexibility:

1. In order to deliver the service effectively, a degree of flexibility is needed and the post-holder may be required to perform work not specifically referred to above. 
2. The post-holder may also be required to vary hours of work in agreement with the Private Sector Housing Manager as required to meet the needs of the service.
3. Respond to emergency situations and as directed carry out related plans including service issues arising out of office hours.

1. Essential qualifications required 

Type

Level required

Education (Technical Officer)

Successful completion (or imminent completion) of an Environmental Health degree or postgraduate MSc course, accredited by the CIEH in Environmental Health

Professional qualifications/memberships (EHO-PEHO)

Fully qualified EHORB registered and eligible for Corporate Membership of the CIEH

or

Experience (Technical Officer)

Demonstrable professional experience in the relevant specialism

1. Technical/knowledge requirements 

Type

Description

Role specific

Existing technical knowledge of the relevant areas of Environmental Health or the ability to develop technical knowledge. 

Experience of taking enforcement action.

Communications and consultation

Experience of a variety of effective communications techniques

Ability to accurately draft legal documents

IT skills

Competent user of Microsoft Office specifically Word, Excel, PowerPoint, and Outlook.

Ability to accurately record data using specialist software systems

1. Behavioural Competencies 

Key to role

 Adaptable

Has a flexible attitude and is able to adjust to change in tasks at short notice

Able to successfully work as part of team and deliver effective team results 

Influencing and negotiation

Strong interpersonal skills and able to challenge, support, influence and engage management and peers.

Ability to take responsibility for resolution of issues

Project Management

Is self-motivated and able to work under pressure to meet deadlines and targets whilst producing work to a high standard.

Able to progress sometimes complex projects in a timely manner accurately and in accordance with the relevant legislation and guidelines.

Ability to plan and prioritise workloads with a minimum of supervision and achieve regular and consistent outputs and performance targets 

Communication skills

Excellent interpersonal and negotiation skills and able to communicate clearly both verbally and in writing with a wide range of contacts and to deal with difficult or complex issues 

Ability to maintain effective working relationships with colleagues

Equal Opportunities

Understanding of and commitment to equal opportunities within the organisation and externally with local residents, businesses and customers.  

Political awareness

Ability to work effectively in a political environment and communicate and respond to councillors, senior managers, staff, external partners and interest groups in a way that establishes confidence, credibility and trust in the Service.