VIVO, a 50:50 joint venture between Serco and ENGIE, has been awarded places on the Defence FM and Housing Maintenance framework contracts.

VIVO embodies both experience and innovation. It combines Serco's comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with ENGIE's market leading FM, energy, asset optimisation and regeneration capabilities.

Salary: Competitive plus company car allowance

Location: Imjin Barracks, Gloucester

Type: Perm, Full-Time

As Built Estates Manager within Billable Works, you'll manage the Reactive and Programmed Property Maintenance for all sites within your area. You'll operate as the immediate escalation point for significant operational and delivery issues at site level.

Key Responsibilities:

Technical:

Along with managing your own team you'll be responsible for the Chain performance, ensuring that all Reactive and Planned Maintenance key performance indicators are consistently achieved, and works are delivered to Time, Cost and Quality. Key Duties include (but are not limited to):

• Management of service delivery of all Reactive & Programmed maintenance, and Billable Works (<£25k) in accordance with statutory legislation and MoD Mandatory requirements, complying with all Health and Safety and Environmental standards and policies.
• Management of team and Supply Chain performance to ensure that all Reactive and Planned Maintenance key performance indicators are consistently achieved within area of responsibility.
• Ensuring that all documentation relating to Reactive and Planned Maintenance is distributed in a timely manner and recorded against the appropriate assets in the CAFM system.
• Ensure the maintenance of the Establishment Specific Task Schedule (ESTS) and the Forward Additional Services Plan (FASP) for sites within area of responsibility.
• Overseeing the Early Warning Notification and Risk Reduction Meeting process.
• Overseeing and managing the Statutory Compliance state of sites within area of responsibility, ensuring that any overdue Statutory and Mandatory Tasks are adequately mitigated for risk following consultation with DIO and HoE Representatives.
• Identifying opportunities on establishments to support the MoD's Net Zero carbon reduction targets and initiate Billable Works initiatives to achieve them.
• Ensuring that all Billable Works up to the value of £25k, and delivered by Site teams, are delivered within agreed timelines.
• Acting as an On Call Services Manager as required.

People:

• Planning, directing and coordinating operational activities on sites within area of responsibility to ensure they are being managed efficiently and effectively.
• Developing and maintaining good working relationships with all internal and external stakeholders associated with the VIVO contract and work in collaboration to provide a consistent approach to delivering service excellence across the contract.
• Acting as the VIVO focal point for all Heads of Establishments and senior DIO representatives on sites within area of responsibility
• Acknowledge compliments and resolve complaints in a timely and satisfactory manner.
• Communicate and promote SDA participation in support of external accreditations and initiatives that are important to VIVO and relevant stakeholders.
• Liaise with Senior Billable Works Managers and Area Managers to identify the most appropriate resource to deliver Billable Works.
• Ensuring that induction and mentoring processes are established for all new Delivery Managers and Admin staff and that suitable joining programmes are put in place to ensure they are capable of meeting all requirements by the end of their probation period.

What you'll need to do the role:

Ideally, you'll have previous experience in a Buildings/Civil Engineering or Electrical/Mechanical Engineering role ideally within a similar sector. You should have the following qualifications:

• HNC, or equivalent, level qualification in a Building/Civil Engineering or Electrical/ Mechanical Engineering or a related discipline or equivalent experience. Continuing Professional Development
• Technical training to maintain and develop technical competence and awareness of Asbestos / Legionella Responsible Persons within area of responsibility .
• Familiarity with the sites and assets within area of responsibility.
• Emergency first aid qualification
• Fire safety qualification
• Familiarity with and experience in working to Safe Systems of Work appropriate to the discipline
• IOSH or equivalent qualification
• Ideally you will have experience of managing a team as well as being commercially aware.
• Full UK Driving Licence

Security clearance is required for our sites, successful applicants will be expected to achieve either BPSS or SC clearance as a condition of appointment into the role.

Why VIVO?

• Meaningful and vital work : You'll be helping to deliver better public services through transformational innovation and change projects. You'll be at the heart of work that meets budget challenges, whilst never compromising on delivery
• A world of opportunity: You'll find hands-on work that is packed with variety whilst benefitting from the clear progression and development opportunities that you'd expect from a big company
• Great people: Our constant is the friendly, approachable, and diverse team you'll be a part of. We also support a flexible work environment that accommodates a great work/life balance

What we offer:

We offer the opportunity to be a part of our special people-driven culture - where our diverse and caring workforce support not just each other but also those that rely on our services, plus;

• A competitive salary (dependent upon skills and experience), company car (or cash allowance), pension (matched up to 6%), life insurance; 25 days leave & bank holidays
• A fantastic culture and supportive team; continuous training & development
• A range of benefits to support the health and wellbeing of you and your family
• Access to a huge range of discounts and exclusive deals
• The chance to make a positive difference in a company passionate about diversity and inclusion

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and ENGIE. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, ENGIE and Serco during the recruitment process.