2nd Line Infrastructure Engineer

CLEARANCE REQUIRED: DV Clearance required 

WHAT SETS YOU APART:

• Design build, test and ongoing management of SCCM infrastructure

• Design build, test and ongoing management of a VDI solution using VMWare

• Deployment and support experience with Dell server hardware

• Management and troubleshooting of storage technologies including Dell and NetApp

• Management and troubleshooting of Active Directory within an on premise environment

• Development of a customer desktop build with a number of bespoke/legacy applications

• Package of applications

• Excellent communications skills, organisational skills and independent and autonomous working

• Ability to run design workshops with internal and external teams

• Be an escalation point for high severity complex problems and incidents

• Experience in ITIL ICT service delivery on critical infrastructure

• Experience of working under pressure to meet deadlines while handling multiple priorities

• Experiencing in patch management including analysis and deployment

• Leadership experience in current role, able to speak credibly to highly technical individuals and work with them to elicit challenges and find routes to success

• People skills: able to motivate, influence and drive individuals both inside and outside of their direct management

• Understanding of the importance of stakeholder management and organisational acumen.

• Provide up to date and accurate reporting to programme and customer

• Demonstrable ability to adapt to new technologies, skillsets and to learn quickly.

• Worked in a business or safety critical environment previously

• Excellent understanding of end to end engineering processes

• Excellent communications skills, organisational skills and independent and autonomous working