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Customer Implementation Consultant (UKIC DV)

Employer
IO Associates
Location
Gloucestershire
Salary
£475 - £500 per day (Outside IR35)
Closing date
13 Jun 2022

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iO Associates are working with a growing consultancy on their search for a Customer Implementation Consultant. They need a strong communicator to champion their cross-domain solutions with their client’s internal customers.

The role will involve discussing project needs, advising on capabilities and best practice and supporting the development team through implementation to go live.

** Active DV clearance required.

Start: ASAP
Location: Remote / Gloucestershire - 2 days a week on site
Duration: 6 months
Rate: £475 - £500 per day (Outside IR35)

Skills & Experience
• Managing the integration of customers’ systems with the cross-domain platform, from initial contact to go-live
• Understanding customers’ use-cases, advising on the best components of the software system to use
• Managing the lifecycle of customer integrations, retiring integrations when no longer required
• Technical consultancy with customers on how to integrate with the system via REST APIs, SFTP, Web-hooks, etc
• Setting up customer access to the cross-domain systems and configuring data flows
• Writing and maintaining technical and business documentation
• Liaising with the development team to resolve technical issues with the system
• Advising development team on possible feature enhancements 
• Understanding of networking and software architectures
• Understanding of structured text formats; JSON, XML, CSV
• Exposure to programming languages such as Java, Javascript, Python, Go
• Familiarity with API definitions: Swagger / Open API 3
• Experience with Cloud Formation templates
• Familiarisation with AWS administration

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