What is the opportunity? 

Based within Appen's office in Exeter, you will work within our inclusive and skilled team, completing essential and confidential transcription work by typing, editing, and proofreading interviews from audio recordings to provide our clients with an accurate record of everything that was said. You will find satisfaction and purpose in providing transcription services as part of the Criminal Justice System.

The data we work with is varied and interesting, ranging from police interviews, university research, and investigative interviews to call center recordings from national and international clients. 

Contracted hours can be worked any time within the office opening hours, typically between 8.00 am and 5.00 pm, ensuring you can maintain a healthy work-life balance. 

What does Appen do? 

Appen’s UK office delivers verbatim transcription services to public and private sector clients who value our secure, official, experienced, and timely services. We are a diverse, supportive and resourceful UK-based team delivering high-quality transcriptions for our customers. 

We are a crucial part of the Appen global reach providing quality essential services for high-profile clients. Our responsiveness to customers is critical, as is our compliance, our quality, and delivery. 

Appen is also a global leader in collecting and providing data to help our clients build and continuously improve the world's most innovative artificial intelligence systems and is a public company listed on the Australian stock exchange. 

What does success look like for our team? 

We are looking for people who can help us achieve our goals and to grow the business. You will need to have a high level of focus and take pride in your work whilst ensuring that you meet the needs of both the customer and the business. 

To succeed in this role, you will have the following skills and attributes: 

• Ability to type a minimum of 65 WPM  A passion for language, excellent grammar & punctuation skills  Great attention to detail and the self-motivation to consistently produce high-quality work  A great approach to time management working within a deadline-driven environment  Excellent listening skills applicable to a diverse range of accents and dialects  Positive attitude with the willingness to work on new projects and tasks  Ability to maintain confidentiality and discretion at all times  Editorial or proofreading skills (desirable) 

Benefits: 

Holiday leave, Full training provided, Paid breaks, Free parking, Free beverages, EAP scheme, and Social committee