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Partnership Manager-AASC

Employer
Serco
Location
United Kingdom, York
Salary
Competitive
Closing date
25 May 2022

View more

Clearance Level
SC, None / Undisclosed
Sector
Defence, Policing
Job Type
Permanent
Partnership Manager - North West, Midlands, East of England
AASC Linton
Full Time 40 hours - Permanent
Salary £35,000 + Company Benefits


We have a fantastic opportunity for a Partnership Manager to join our team here at RAF Linton.

The operations team is at the heart of the contract success providing a large Asylum centre on behalf of UKVI at RAF Linton. The department will be responsible for the onsite support, provision of service and safeguarding of our vulnerable Service Users. Pivotal to the effective running of site, members of the department will be responsible for the establishment of cohesive and collaborative ways of working. The team is also responsible for optimising service and supporting continuous improvement across the operational workstreams.

With previous experience in managing stakeholder relationships and to act as the key point of contact within relevant localities for both internal and external stakeholders and organisations. This is a challenging role within RAF Linton that requires resilience and offers the opportunity to drive a range of improvements, with particular focus on assisting individuals through the asylum system.

The Partnership Manager will establish, promote and maintain good working relationships locally with service users, external stakeholders, organisations and agencies to enhance the performance, reputation and continuous improvement of the Contracts. In addition, you will provide effective challenge and support and take responsibility for identifying reputational risks in respect contract delivery. You will ensure that Multi Agency Forums are in place where appropriate and take full responsibility for delivering effective communication ensuring that any Safeguarding concerns or risks identified are escalated and communicated and provide practical support in this process

As Partnership Manager you will report to and support the Head of Stakeholder Engagement and regularly engage and communicate with the Field Operations staff and SMT members providing practical support to partners. You will support the Senior Management Team and Corporate Leadership Team in organising events and propose and help develop business development ideas, preparing support material, including presentations and reports.

What you'll need to do the role:

We are looking for candidates who have Higher education to degree standard with substantial previous experience in managing stakeholder relationships and proven experience of making presentations to stakeholders with success in delivering messages effectively. Proven influencing, persuading, negotiating and leadership skills obtained within a managed service delivery organisation and detailed knowledge of:

• UK asylum policy and process and how this impacts on other policy areas
• The role of UKBA and how this impacts on other government departments
• The role of local authorities and the third sector in the asylum process

You will have excellent communication skills at all levels along with strategic & operational delivery and relationships that sit within those.

You must also be willing to travel within the region and occasionally within the UK (a valid UK driver's licence is essential) with some overnight stays as the post will require regular visits to partner and other stakeholder sites within the region.

Lastly, Security Clearance at CTC level (Counter Terrorism Check) and CRB clearance is required (Serco Civil Government is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office).

Why Serco:

Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that truly touch people's lives;

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways;

Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.

What we offer:

• Serco discounts which include cinema, Merlin entertainment and online shopping discounts, cycle to work scheme, and discounts on mobile phone plans and leisure centre memberships
• An autonomous and supportive culture
• The chance to make a positive difference to public sector services in a company passionate about diversity and inclusion

If you think this role would suit you, working in an exciting and challenging environment with like-minded individuals, please apply now and upload a copy of your CV and covering letter.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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