Skip to main content

This job has expired

Contract - 2nd Line Desktop Support Engineer

Employer
Mane Contract Services
Location
Ampthill
Salary
£17 - £19 per hour
Closing date
3 Jun 2022

View more

Clearance Level
SC
Sector
Administration / Secretarial, Consultancy, Information Technology, Management / Executive
Job Type
Contract
Send job

Our client is a leader in aerospace, defence and military industry and their are looking for a 2nd Line Desktop Support Engineer to join their team on a 6 months contract.

Enterprise Business Services (EBS) consists of It services, Payroll, ESH, HR and Finance functions.This position will report to the EMEA User Enablement Manager

Specific Job Description :

  • Provide day-to-day delivery of technical support for end-users of client applications, VOIP telephones, smart-phones, tablets, printers and computer hardware
  • Resolve incidents & requests using Service Central whilst adhering to agreed SLAs where possible
  • Assist with maintaining the asset tracking system when required
  • Participate in project work as required such as software and hardware refresh programmes
  • Deploy, maintain and support iOS devices
  • Write, update and maintain written processes and procedures
  • Travel to support other sites within the UK where required

    • Required skills, qualifications and experience :

  • Previous technical support experience
  • Ability to demonstrate a customer first mentality
  • In depth knowledge and experience of various Microsoft operating systems is essential
  • Detailed knowledge of supporting the Microsoft Office suite
  • Self-starter with willingness to learn from colleagues
  • Experience of basic Active Directory administration
  • Proven troubleshooting skills via phone, chat or remote desktop
  • Must be a good team player and able to use own initiative
  • Must have good problem determination and communication skills
  • Dynamic and flexible "can-do" attitude
  • Clean driving license & willingness to travel

    • Clearance Required for Role : SC

    Clearance to Start : BPSS

    Location : Ampthill

    Position: 6 month contract

    Salary : £17-19p/h.

    Working hours : 37.5

    Working Schedule: 4 x Flex ( Every Friday off)

    Send job

    Get job alerts

    Create a job alert and receive personalised job recommendations straight to your inbox.

    Create alert