This job has expired

CIO Business Change Manager

MCR Global
The Hague, NL
Closing date
24 Jan 2022
You need to sign in or create an account to save a job.


Do you have previous CIO Business Change Manager experience? Are you looking to play a meaningful role in a creative environment? If so, we are searching for someone like you to join our team of experts supporting NATO!


Your daily role responsibilities with our company will be as follows:

  • Leads the assessment, analysis, development, documentation and implementation of business changes, including the
    development of change plans for complex changes; 
  • Prepares change management strategies to reduce expenses, increase revenue, improve delivery and maximize efficiency; 
  • Seeks authority for those activities, reviews the effectiveness of change implementation; suggests improvement to Agency
    procedures governing business change management; 
  • Develops the Agency's policy for the management of change and designs change governance; 
  • Ensures effective control and treatment of risk to the availability, performance, security and compliance of the business services impacted; identifies and manages anticipated resistance to change; 
  • Defines, manages and reports to management the activities to ensure achievement of the projected business benefits after
    delivery; defines success metrics and measures performance against these; 
  • Determines change readiness levels of business users with regard to upcoming changes; uncovers readiness gaps and
    creates and implements action plans to close the gaps prior to change; 
  • Works with operational managers to ensure maximum improvements are made in the business operations as groups of
    projects deliver their products into operational use; 
  • Provides business change coaching to employees at all levels; coaching managers and supervisors to improve implementation communication; 
  • Evaluates cost structures and budgetary impact of the proposed changes; 
  • Assists with the restructuring of the staff component to optimize the effective implementation of the project; 
  • Act as the Deputy CIO and fill in for the CIO during short periods of absence; and 
  • Perform other duties as required by the CIO
  • Promotes the change programme vision to staff at all levels of the business operation, brings order to complex situations, and keeps a focus on business objectives; outlines key business engagement messages that need to be communicated throughout the change; 
  • Review performance data that includes financial and activity reports, to monitor and measure progress on Business Change initiatives, goal achievement, and overall benefit realisation;  
  • This might include the preparation of periodic reports for management and/or governance, as necessary or requested, to
    track strategic goal accomplishment. 


If you have passion for the work described above, here are the basic qualifications we are looking for:

  • A university degree in business administration, engineering management or a related relevant discipline with specialisation in organisational change management equivalent to a Master's and supplemented by relevant postgraduate qualifications.
    Exceptionally, the lack of a Master's degree may be compensated by a lower academic qualification combined with the demonstration of particular abilities or experience of relevance to this post; 
  • Formal qualifications in Programme and Project Management, such as Managing successful Projects, Prince 2, PMP or
  • Extensive experience (at least 10 years), at the executive management level, involving leading and managing change in a
    dynamic technical organisation. Such experience should demonstrate:
    • Good understanding of change management principles, techniques & tool; business change management and
    organisational change management experience in large geographically dispersed organisations;
    • Good understanding of modern IT Capability and Service 
    Delivery practices;
    • Effective facilitation and influencing skills;
    • Strong stakeholder management skills; ability to influence others and achieve common goals;
    • Conflict resolution and negotiation skills;
    • Good listening and communications skills;
    • Strong business acumen;
    • Project management and planning skill including risk management, benefits realisation, stakeholders management;
    • Analytical mind-set and critical thinking; 
    • Able to cope with pressure;
    • Good problem-solving skills;
  • Team player & able to collaborate with others and build strong relationships; 
  • Thorough knowledge of, and experience in, change management principles and methodology 
  • Proficiency in business management, statistics, analytics, and spreadsheet software such as Excel
  • In possession of active NATO Secret or National equivalent security clearance
  • The right to live and work in duty location unencumbered at the time of the application


At MCR Global, we are a leading Programme Management provider. Since 1977, MCR has delivered planning, cost/schedule analysis, acquisition management and programme assessment solutions to help government and commercial clients success­fully lead their programs. MCR’s 400+ professionals provide critical thinking and integrated solutions to acquisition professionals, helping customers become more efficient and effective in running complex programmes.


MCR, LLC is an equal opportunity/affirmative action employer. All applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.


You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert