Infrastructure Engineer

The Domesday Book, Medieval Chancery records, Shakespeare’s will, Tweets from Downing Street. These are just some of the 11 million items held by The National Archives. As a IT Infrastructure Engineer working in our IT Operations team, you will have the opportunity to support The National Archives in meeting the needs of each of our major audiences and to contribute to exciting and interesting work that puts you at the heart of our IT transformation programme.

You will work as part of a team tasked with developing and supporting The National Archives’ cloud services, systems infrastructure, telecommunications and network infrastructure.  You will apply your broad technical skills across a range of infrastructure systems including but not limited to, cloud services, SharePoint and O365, desktop services, operating systems, LAN and WAN network, VoIP, storage, backup, Microsoft, licensing and Wi-Fi, using your knowledge, industry standards and best practice to contribute to a high performing service-culture orientated team.

The Overview

• £37,500 - £41,500 p.a depending on experience
• Based in a beautiful setting by the River Thames in Kew with staff parking and good transport links.
• A comprehensive benefits scheme including generous pension, an on-site coffee shop and restaurant, season ticket loans, on-site Gym and clubs
• 24.5 days holiday first year rising to 32.5 days plus public holidays.
• Excellent training and development opportunities and an agreed development plan.
• Hybrid options

 THE REQUIREMENTS

• A strong background and broad, hands-on experience in managing, supporting and developing infrastructure services in a complex enterprise environment, including Hyper-V, cloud and on-premise network, server hardware, data domain backup, EMC storage, TCP/IP, DNS, Firewalls, Networks, Microsoft Active Directory, SCCM, service management and ITIL service management processes
• Proven track-record of designing infrastructure services and leading and delivering projects to time and budget using structured project management techniques and methodologies to deliver high-quality, innovative, value for money services and systems
• A strong working knowledge of IT security processes and government security policy and practice and of implementing supporting systems such as IPS, firewall, proxy and management and monitoring services

Desirable

• Professional industry qualifications such as MSCA, MCSE, HPE, CCNA
• Experience of working on cloud migration projects
• Solution development and architecture qualification
• Knowledge of HMG information assurance technology standards
• Knowledge of or experience in project management, particularly Agile methodologies
• Nimble LEAN thinking to drive change that enables efficiencies and drives growth

 -- Working for the Civil Service --

The Civil Service Code sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Complaints Procedure: If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact The National Archives via email: careers@nationalarchives.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/