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Project support officer

London, UK
Salary 34000 - 36000 SALARY
Closing date
20 Dec 2021
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Join us as a Project Support Officer / Project Coordinator with Home Office via Capita,

(Full Time, Permanent, Croydon)

The Home Office

This role is an exciting opportunity for a dynamic and innovative person to be at the forefront of change in one of the great Departments of State. We are delivering significant transformation in order to continue keeping our citizens safe and our country secure.

Joining an exciting team, within an interesting and varied portfolio, these roles will form part of a new implementation programme to deliver radical legislative, policy and operations changes. 

The key stakeholders for business engagement and biometrics services are Home Office, Police, HM Passport Office, CTC, MoD, and other law enforcement organisations, as well as trusted overseas partners.

About Capita

At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance, and other private sector organisations.

We support with expertise applied by the talent across our business in combination with technology, insight, and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever and we always need new talent to help us achieve our goals.


The role covers a diverse range of activities to support the delivery of the project???s objectives. You will be responsible for enabling the smooth running of the project by supporting the project manager through the operation of project management processes, and the coordination of business management actions and activities on their behalf.

The roles will require excellent project management and coordination skills and an ability to adapt and be flexible in a changing environment and areas of political sensitivity.

We are looking for candidates with three or four years of experience in project support, project coordination, project administration, or PMO analysts roles.

Key Responsibilities:

??       Planning and scheduling ??? Ensure systems are in place to enable effective planning and scheduling.

??       Monitoring and reporting ??? Manage project controls, reporting to the Project Manager about the project status. Develop project performance reports.

??       Admin ??? Ensure organisational tasks are carried out efficiently. Manage compliance of the project with Departmental Security, Health & Safety, Equality & Diversity, Business Continuity and Business Planning.

??       Resources ??? Lead a team responsible for identifying, developing, and deploying resources. Manage workforce planning, providing information for effective decision making to the Project Manager. Procurement of supplies and services related to project support within Delegated Financial Authority limits.

??       Stakeholder ??? Manage and engage with a wide range of internal and external stakeholders. Draft and sign-off correspondence.

??       Financial control ??? Manage project spend and contribute to the compilation of budgets. Contribute to the project business case.

??       Risks and Issues ??? Lead potential risk areas, working with risk manager and escalating as appropriate.

Essential Criteria:

  • Good written and verbal communication skills, with an understanding of the use of different channels and formats for different audiences.
  • Ability to be proactive, and able to work in a fast-paced environment, managing their own time and priorities effectively.
  • Problem-solving skills
  • Run meetings
  • Co-ordinating monthly project reporting (MS Project, Excel, PowerPoint)
  • Support scheduling and management of meetings
  • Initiative and organisation skills
  • Excellent communications skills, both verbal and written
  • Support scheduling and management of meetings
  • Raid logs
  • Risk and Issue
  •  Working experience in Agile and Waterfall or Prince 2
  • Develop and maintain the project library, filing, recording, and reporting systems.
  • Ability to work and act under own initiative under pressure and be creative in tackling challenges and finding solutions
  • Experience of working in a busy, evolving environment
  • Strong communication skills, including communicating to different levels and groups in the organisation
  • Good presentation skills

Please note successful applicants will be required to go through vetting and Security Clearance.

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