Trainee Enforcement Agent

Realistic earnings of £60k once qualified, this position is a field based role learning the necessary skills to become a Certificated Enforcement Agent.

If you are self-motivated, enjoy being part of a successful team and are committed to helping people, why not consider our award winning Trainee Enforcement Programme!

Lasting for approximately 10-12 weeks, you will be enrolled into our Training Academy, and paid a salary throughout your training period. Successful completion of the course results in a level 2 equivalent qualification in Taking Control of Goods and a guaranteed contract with CDER Group.  

Established in 2004, CDER group is a trusted partner to UK Government and a market leading innovator in the recovery of unpaid taxes, fines, commercial debt and magistrates warrants.

No experience is needed as all training will be supplied.

Do you have: -

• Good verbal communication
• Excellent negotiation skills
• Ability to work under pressure
• Able to manage conflict and deal with vulnerable members of the public
• Resilient

Essential criteria: -

• Full driving license and access to a vehicle is essential during your training period. Vehicle hire is available once you have successfully completed training.

Course content

• CDER procedures
• CDER & enforcement industry rules and regulations
• Industry terminology
• Industry laws
• Enforcement regulations
• Road traffic
• National non domestic rates
• Council tax business improvement district
• Commercial rent recovery
• Central and Local government
• National Standards for Enforcement Agents
• Guidance and completion of the Certificated Enforcement Agent court application process
• Field training
• Exam in a level 2 qualification in Taking Control of Goods

Responsibilities

• Adhere to Enforcement industry legislation, particularly the Laws Tribunals Courts & Enforcement Act 2007 and Taking Control of Goods, Commercial Rent Arrears Recovery, The Certification of Enforcement Agents Regulations 2014
• Attend daily training with an Enforcement Agent mentor when undertaking “work shadowing” activities
• Attend residential and business properties, alongside a certificated Enforcement Agent and observe Taking Control of Goods if payment is not made
• Ability to negotiate payment arrangements which complies with client and company guidelines
• Upload notes, photos and fees from each visit to the case management system correctly
• Be confident and self-motivated with the ability to achieve targets
• Act in a professional manner at all times
• Identify vulnerable groups and work within the companies vulnerable group and safeguarding policies
• Adhere to company compliance and data protection throughout every visit

Key skills

• Good verbal communication
• Excellent negotiation skills
• Ability to work under pressure
• Manage conflict and deal with vulnerable members of the public
• You need to be of smart appearance and a good level of fitness

Essential criteria

Full driving license and access to a vehicle is essential during your training period. Vehicle hire is available once you have successfully completed training.