Join us as a Junior Product Owner (E-commerce) with Rentokil

 

Crawley & Remote, 12 months assignment with a view to become Permanent

(Travel expectation to office 1 day per week )

 

ABOUT CAPITA

At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance, and other private sector organisations. We support with expertise applied by the talent across our business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever ??? and we always need new talent to help us achieve our goals.

 

THE CLIENT

Rentokil Initial is an international business services company employing over 40,000 colleagues across more than 80 countries. Our mission is to protect people and enhance lives, for example by controlling pests to ensure safer foods and medicines, improving hygiene in schools and enhancing interior office and retail spaces with plants and scenting. We are global leaders and experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

 

 

THE ROLE

The Customer Experience Practice encompasses Rentokil Initial???s web, logged-in web, ecommerce, CRM and telephony platforms to provide transformational customer experiences.

 

Has demonstrable skills across the Product Management life cycle. Has deep practical understanding of the activities of the employer or client and is able to demonstrate the importance of product profitability within the business. Able to effectively communicate and influence stakeholders given the agreed product strategy and plan.

 

ESSENTIAL CRITERIA:

• Ideally a Business Analyst keen to move into a Product owner role
• Requirements gathering and needs facilitation
• Management of outsourced partner
• Agile Background
• Time Management
• Establishes the contribution that technology can make to business objectives, defining strategies, validating and justifying business needs, conducting feasibility studies, producing high level and detailed business models, preparing business cases, overseeing development and implementation of solutions, considering the implications of change on the organisation and all stakeholders.
• Stakeholder management
• Requirements gathering and needs facilitation
• Magento ??? Highly Desirable
• Fit is highly important
• Travel to office 1 day per week or if need be once per fortnight

 

Key Accountabilities:

Works with the most senior client/user management in establishing the contribution that IT can make to business objectives, defining strategies, agreeing and prioritising high-level requirements, conducting feasibility studies, producing both high-level and detailed business models, overseeing development and implementing solutions, taking into account as necessary any safety related implications of systems considered. Determines the appropriate definition and allocation of tasks to junior analysis staff as and when required and takes full responsibility for their work.Manages requests for and the application of changes to base-lined requirements.Identifies the impact on business requirements of interim (e.g., migration) scenarios as well as the required end position.Analyses and reports on service and component availability, which is determined by reliability, maintainability, serviceability, performance and security.Takes an active part, together with other senior technical staff and specialised IT management, in IT policy making and, in both software, and hardware procurement. Acts as an advocate for the business, ensuring the IT provision meets the strategic objectives of the business unit.Recognises opportunities for the business, typically involving the application of technology across a very broad technical front and shows ability to define initiatives which will exploit such opportunities. Ensures that business benefits are clearly defined and appropriately quantified alongside outcomes.Guides senior management towards accepting change brought about through process automation, showing understanding, imagination and creativity.Reviews product release notices, publications, and other sources to identify emerging technologies in areas of interest to the organisation. Questions technology providers and researchers to better understand their areas of expertise.Analyses requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate.Obtains formal agreement by stakeholders and recipients to scope and requirements and establishes a baseline on which delivery of a solution can commence.

 

 

We look forward to hearing from you and wish you the very best of luck with your application.

Join us as a Product Owner (E-commerce) with Rentokil

 

Crawley & Remote, 12 months assignment with a view to become Permanent

(Travel expectation to office 1 day per week )

 

ABOUT CAPITA

At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance, and other private sector organisations. We support with expertise applied by the talent across our business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever ??? and we always need new talent to help us achieve our goals.

 

THE CLIENT

Rentokil Initial is an international business services company employing over 40,000 colleagues across more than 80 countries. Our mission is to protect people and enhance lives, for example by controlling pests to ensure safer foods and medicines, improving hygiene in schools and enhancing interior office and retail spaces with plants and scenting. We are global leaders and experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

 

 

THE ROLE

The Customer Experience Practice encompasses Rentokil Initial???s web, logged-in web, ecommerce, CRM and telephony platforms to provide transformational customer experiences.

 

Has demonstrable skills across the Product Management life cycle. Has deep practical understanding of the activities of the employer or client and is able to demonstrate the importance of product profitability within the business. Able to effectively communicate and influence stakeholders given the agreed product strategy and plan.

 

ESSENTIAL CRITERIA:

• Ideally a Business Analyst keen to move into a Product owner role
• Requirements gathering and needs facilitation
• Management of outsourced partner
• Agile Background
• Time Management
• Establishes the contribution that technology can make to business objectives, defining strategies, validating and justifying business needs, conducting feasibility studies, producing high level and detailed business models, preparing business cases, overseeing development and implementation of solutions, considering the implications of change on the organisation and all stakeholders.
• Stakeholder management
• Requirements gathering and needs facilitation
• Magento ??? Highly Desirable
• Fit is highly important
• Travel to office 1 day per week or if need be once per fortnight

 

Key Accountabilities:

Works with the most senior client/user management in establishing the contribution that IT can make to business objectives, defining strategies, agreeing and prioritising high-level requirements, conducting feasibility studies, producing both high-level and detailed business models, overseeing development and implementing solutions, taking into account as necessary any safety related implications of systems considered. Determines the appropriate definition and allocation of tasks to junior analysis staff as and when required and takes full responsibility for their work.Manages requests for and the application of changes to base-lined requirements.Identifies the impact on business requirements of interim (e.g., migration) scenarios as well as the required end position.Analyses and reports on service and component availability, which is determined by reliability, maintainability, serviceability, performance and security.Takes an active part, together with other senior technical staff and specialised IT management, in IT policy making and, in both software, and hardware procurement. Acts as an advocate for the business, ensuring the IT provision meets the strategic objectives of the business unit.Recognises opportunities for the business, typically involving the application of technology across a very broad technical front and shows ability to define initiatives which will exploit such opportunities. Ensures that business benefits are clearly defined and appropriately quantified alongside outcomes.Guides senior management towards accepting change brought about through process automation, showing understanding, imagination and creativity.Reviews product release notices, publications, and other sources to identify emerging technologies in areas of interest to the organisation. Questions technology providers and researchers to better understand their areas of expertise.Analyses requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate.Obtains formal agreement by stakeholders and recipients to scope and requirements and establishes a baseline on which delivery of a solution can commence.

 

 

We look forward to hearing from you and wish you the very best of luck with your application.