Service Transition Manager - Inside IR35

Service Transition Manager - Inside IR35

Contract Term: 6 Months

Contracting Authority: The Home Office

Location: Remote

The first duty of Government is to protect the public. Since 1782, the Home Office has led work to keep the country safe from those who seek to do it harm; in doing so, we make a vital contribution to HM Government’s plan for a stronger, fairer, outward-looking and united Britain.

The Home Office covers three systems: Homeland Security, Public Safety and Borders, and Immigration and Citizenship. These systems work collaboratively to deliver our cross-cutting priorities, whilst providing increasingly efficient and secure services for the public. These are difficult areas that can rapidly change in the global environment we work in – this makes us one of the most exciting and stimulating government departments in which to work.

Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of public sector roles.

As a Service Transition Manager, your main responsibilities would be: 

• To ensure that service design principles and standards are embedded into projects, and that comprehensive support arrangements are put in place.
• To produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers.
• To ensure that projects transition to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams.
• To become part of the Home Offices Service Architecture practice and contribute to the definition of standards and continual service improvement.
• To design and transition services that: Support business needs; Reuse existing service components; Are proportionate and affordable; Effectively span multiple suppliers, platforms and support arrangements.

You’ll have:

• Experience of successful Service Design and Transition.
• Experience in ITIL aligned Service Management.
• Experience of setting expectations and managing stakeholders, both internal and external.
• Experience in onboarding third party suppliers.
• Experience of Service Design and Transition in Medium to Large Organisations.
• ITIL V3 Foundation qualification and at least 2 of the Intermediate ITIL Modules, ideally Service Design and Service Transition..
• Public sector exposure.
• Experience of Agile development methodology.
• Experience managing people.
• Existing SC Clearance or willing to undertake

If this Service Transition Manager role sounds like something that you would be interested in, please click the link to apply and get in touch with one of our PSR team now.

"In applying for this role you acknowledge the following; this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment, and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different."

Please be aware that this role can only be worked within the UK and not Overseas.