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Technical Consultant

Birmingham, UK
Salary 80000 - 100000 SALARY
Closing date
5 Nov 2021
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About Capita

At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance and other private sector organisations. We support with expertise applied by the talent across our business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever – and we always need new talent to help us achieve our goals.

About NTT – DATA

NTT DATA – a part of NTT Group – is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernisation and managed services. NTT DATA enables clients, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries.

Job Purpose

This role is to provide architectural support to three Scrum-based delivery squads, collectively known as the Fix Tribe, in the Get & Support (G&S) Alliance within BT/EE Digital, who are responsible for building customer facing solutions on web and app for the coverage checker, speed test, problem diagnosis and resolution. Projects include development of a new, streamlined diagnostics journey with engineer booking and further in home optimisation options, and refactoring the coverage checker application to separate front end from API back end.


Principal Accountabilities

    Lead architectural workshops to determine the scope of work and understand as is and to be journeys, using Digital architecture processes/templates Create solution documentation in agreed format for submission to BT architectural processes such as architecture review, privacy impact assessment, security assessment Attend daily and weekly squad ceremonies Work with squads outside of the G&S Alliance, such as the Fix API team, identity and Integration to ensure solutions are aligned with the Digital architecture strategy and to review outputs such as API specs Provide architectural support to the wider G&S Alliance, working with other architects in the area as required, this includes changes which impact digital as a whole Work with Product, experience, and content designers to define and design solutions which re-use existing platforms and work with developers to deliver Collaborate with the wider Digital Solution Architect team Reporting to Lead architects and G&S Alliance Delivery Managers

Qualifications & Experience

    Knowledge and understanding of Google Cloud Platform / DialogFlow / Google Flutter/ Adobe AEM/ JIRA/ React and Agile Methodologies Strong team-player with good interpersonal and communication skills Know how to leverage OpenAPIs from within Dialog Flow Experience and understanding of integration gateways and define APIs



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