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Manager – Operational Projects Team - Technical Operations

National Crime Agency.
Bristol, Gillingham, Leicester
Closing date
8 Nov 2021
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Job Details

You will manage a close knit team of subject matter experts in the field of Technical Operations. You will develop strategies to identify emerging technology to either enhance Tech Ops capabilities, or threats to Tech Ops capabilities, and develop strategies, equipment and solutions to counter any technical threat. You will liaise with other National and International Agencies, Academia and Industry to help support your teams activity.

In the Intelligence Directorate we collect, record and enhance intelligence to build a picture of SOC, sharing this with partners in the UK and abroad. Then, through the exploitation of intelligence, we flex law enforcement’s collective resources against these dynamic threats. We are continuously looking for new opportunities to enhance traditional capabilities to increase the quantity and quality of available intelligence and maximise its potential for exploitation.

Job description

You will have an extensive background in Technical Operations with knowledge of all elements of Intrusive Operations including TEI capabilities. With this knowledge and experience you will be expected to be the NCA subject matter expert in this area briefing and advising other NCA departments, National and International forums and NCA Investment Boards. You will manage and develop your staff, hold regular team events, keep Tech Ops managers and staff visible of your teams work and strategies. Your team will continue to deliver innovative and cutting edge technical equipment to enhance Operational activity.

Intelligence Collection - coordinates NCA collection capabilities against the Agency’s highest priorities. Intelligence Collection includes forensics, open source, covert human intelligence sources, undercover officers and technical collection capabilities.

Officers are also expected to work outside normal working hours on an on-call rotational basis. This is paid at £25.28 per 12 hour duty Monday – Friday and £50.56 on weekends. If called out, Overtime or Time Off In Lieu will be offered.


On a day to day basis you will be managing the team, based at numerous Tech Ops locations throughout the country, liaise with managers in similar roles, brief senior management on strategies and developments, produce business cases to support RDEL and CDEL projects and requirements and deliver minor projects through recognised project management procedures. You will also be responsible for the Tech Ops Operational and Capital budgets.

You will develop effective key partnerships with external and internal stakeholders. You will utilise these partnerships to achieve department goals.

***All NCA officers must hold SC Enhanced upon entry as a minimum. To meet the National Security Vetting requirements for this role you will need to have resided in the UK for a minimum of 3 out of the past 5 years. For more information please see the Candidate information Pack***


We'll assess you against these behaviours during the selection process:

  • Leadership
  • Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

  • Operational Experience of Technical Operations
  • Understanding of overt and covert investigation techniques.
  • Proven experience of leading a team in a covert environment to tight deadlines
  • Experience of identifying, procuring and introducing new technical equipment into an operational Technical team.


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting


Successful candidates will be expected to have a medical.


Organised crime is one of the gravest threats to national security - blighting communities, ruining lives and costing the UK well over £34 billion every year. Organised crime can feel distant from most peoples’ day to day lives, but it affects us all. From the sexual exploitation of children to the smuggling of illegal firearms, cyber crime, human trafficking and modern slavery - serious and organised crime is everywhere.

The National Crime Agency's role is to protect the public from the most serious threats by disrupting and bringing to justice those serious and organised criminals who present the highest risk to the UK.

Find Us
07710 516403
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