Interim Planned Outage Coordinator - Hybrid Working

Interim Planned Outage Coordinator - Hybrid Working

Pay Rate: Up to £170 per day pay range subject to IR35 status

Please note: The team is currently largely working from home during COVID; as restrictions are relaxed it is envisaged that this role would be likely to need to travel to the Corsham office typically for 2-3 days per week.

Main Responsibilities:

• Manage IAW (in accordance with) DDP (Defence Digital Publication) 153, assess the impact of power maintenance and engineering work on the delivery of commissioned DD communication services world-wide.
• Assess Managed Service Provider (MSP) impact reports and seek agreement from TLBs (Top Level Budgets) for planned outages as necessary.
• Arbitrate between sponsor and authority and negotiate alternative solutions when agreement is not given.
• Manage and Issue outage notifications to affected sites, system managers and Commands.
• Provide daily brief to SO1 (Army Lt Col) and stakeholders on the status of planned outages.
• Assist the Planned Outage SNCO with the promulgation of amendments to relevant planned outage publications.
• Carry out ancillary tasks as detailed by the Planned Outages SNCO.

Key Requirement & Skills:

• Has a good understanding of ICT infrastructure and end user ICT technologies
• Excellent planning, organisational, communication and facilitation skills
• Can manage workload priorities to ensure achievement within agreed timescales
• Has a methodical approach with excellent attention to detail
• Knowledge of relevant industry standard methodologies, frameworks & best practices (ITIL)
• Service Management understanding
• Understanding of Network and how Network works
• Service Management

“Essential Requirements” – Please check to ensure that your CV addresses the following items:

1. Our clients are generally seeking applicants who are reasonably local, not that they would exclude candidates willing to travel/relocate, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours
2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
3. Your availability to work either immediately, or at short notice.
4. Qualifications and experience relevant to the job role – please give full details within your CV document
5. Active SC -Security Clearance

Other preferable/desirable details to include on your CV, if applicable:

1. Any local authority/public sector experience
2. Any relevant qualifications held or being studied for

Interim Planned Outage Coordinator - Hybrid Working