Join us as a Business Analyst with the Home Office
(Croydon Full-time, Permanent)


Why Join the Home Office?
This role is an exciting opportunity for a dynamic and innovative person to be at the forefront of change in one of the great Departments of State. We are delivering significant transformation to continue keeping our citizens safe and our country secure. New technology and the fast-evolving nature of the threats we face mean we must adapt, and adapt fast, and with the UK leaving the EU, the need for change is greater than ever.

We need to boost our business analysis capacity: to achieve this the post holders will provide a key link between current and future business models, supporting and enhancing delivery on large scale and/or complex projects and programmes. The right person for this role will have a proven track record of business analysis, including in agile environments, with the ability to translate strategy and end-to-end business design into detailed outcomes relating to change initiatives.

About Capita
At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance and other private sector organisations. We support with expertise applied by the talent across our business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever – and we always need new talent to help us achieve our goals.

We are currently recruiting for interesting and exciting positions at the Home Office. The Home Office keeps the UK secure and prosperous; protects its citizens, residents and visitors and their property; and upholds rights, liberties and the rule of law. Leading on immigration and passports, drugs policy, crime and fire policy, counterterrorism and work to ensure visible, responsive and accountable policing in the UK.

The Role of a Business Analyst

Networks and Infrastructure Capability Programme (NICP) is expected to launch a series of procurements in the next six to 12 months, including procuring hosting, network service providers and potentially a delivery partners, or partners to support the major transitions which need to occur. The programme is also planning to launch several interim procurements.

The business analyst role will support the development of the requirements for these procurements and the delivery of the procurements themselves, with commercial expertise being provided by the Programme’s Commercial team

This will require working alongside business stakeholders to capture technical and business requirements for the issuance of procurement documentation. These procurements will most likely be carried out using existing government framework agreements.

• Responsible for the development of technical requirements including, as necessary, hardware, software, scalability and security requirements to support successful procurements.
• Responsible for working with the Network and Infrastructure teams to assess and draft current and future services and service level schedules for the procurements.
• Responsible for supporting procurement team in gaining government project governance approvals
• Responsible for contributing to procurement and transition plans with the programme
• Responsible for contributing to the development of procurement plans and timelines with the commercial lead/project manager.
• Responsible for working with the project to update the procurement requirements as appropriate
• Responsible for working with the technical design authority to ensure the requirements align with wider technology design
• Responsible for drafting evaluation criteria, evaluator guidance and 'what good looks like' documents for technical criteria
• Responsible for supporting bid evaluations, as necessary, reporting on responses from bidders
• Supporting the mobilisation of suppliers once the preferred bidder is known
• Taking on any other business analysis work to support the programme as determined by the Programme Director.

Typical Qualifications:

• Prince 2 Practitioner or Foundation

Essential Criteria;

• Strong previous experience within a Business Analyst role, particularly with articulating requirements
• A Defining and drafting business and technical requirements and evaluating bid responses in conjunction with business stakeholders as part of a government procurement.
• Ability to trace between business and technical requirements and proposed solution features to assess and evaluate design options. Ability to develop a requirements traceability matrix
• Ability to map business processes, define business rules, map data flows and interface between systems, if necessary
• experience of working with Government Procurement Frameworks and procedures and commercial teams.
• Experience of engaging with technical teams to agree technical requirements
• Excellent stakeholder engagement and communication skills, including a track record of developing and maintaining collaborative working relationships across IT and the wider organisation

Desirable Criteria;

• Knowledge of Project Management
• Existing SC Clearance
• Working with CCS Technical Services Framework agreement
• Experience of working in both a waterfall and agile project environment
• Experience of networks and infrastructure services