Serco is one of the leading public sector providers of Customer Services. We pride ourselves on delivering high quality services, often supporting some of the most vulnerable people in society - and by joining us as a Compliance Assurance Manager for Customer Services, you'll ensure that we continue to deliver this incredibly important & vital work.

Reporting into the Head of Audit, Compliance and Assurance, the Compliance Manager will be responsible for supporting the Head of Audit, Assurance & Change in maintaining effective controls to provide assurance covering; s ubcontractors: including due diligence, onboarding, contracting, and adherence to their contractual obligations ; c ompliance with contractual obligations ; b usiness continuity and m anagement of the Conflict of Interest register. You will also be a H&S Champion across the Customer Service Contracts. You'll be responsible for the people management of a small team of Auditors.

What you'll need to do the role:

If you are already an experienced Compliance Assurance Manager from a customer services background, then we want to hear from you! You should have experience working in a compliance environment, with experience in report writing, presenting and excellent communicate skills with the ability to build rapport at all levels. You should also have experience in leading and managing a small team of auditors. You will also have good knowledge of H&S requirements and ideally previous experience in Business Continuity.

Why Serco?

Meaningful and vital work: The nature of our business means you will do important work that really matters - delivering essential services that touch people's lives; something even more prevalent in today's world;

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways;

Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in our well-established, close knit, supportive team;

What we offer:

• From £35,500 (dependent upon skillls and experience)
• 25 days annual leave plus bank holidays and the chance to buy more;
• Flexible/agile working environments;
• The chance to make a positive difference in a company passionate about diversity and inclusion!

You will be part of our special people-driven culture - where our diverse and caring workforce support not just each other but the wider community that relies on our services. Please apply now and upload a copy of your CV and cover letter for the chance to join our team.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

We're a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco supports fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).