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Number of Posts
1

Advertised
INTERNAL AND EXTERNAL APPLICANTS

Branch/Division
Operational Communications Branch

Location
Force Headquarters - Central Park Complex

Grade
Grade D

Rank
Not applicable

Leadership Level
Peer Leader

Contract Type
Permanent

Hours
36.25 hpw

Hours
Full time

Advertised Salary
£21,135 - 23,406 per annum

Advert
The Operational Communications Branch provides a critical service to the people of Greater Manchester. Each year, the branch deals with approximately two and a half million emergency and non-emergency calls, by responding to local and individual needs through our call handling and command and control service. By being professional and reassuring, our staff and officers deal with a whole spectrum of incidents and events, often making life critical decisions about how calls are responded to.

In this role you will assist in the gathering of Greater Manchester Police data including Forcewide and Nationally held information in respect of matters relating to Call Handling and Command and Control. You will advise the Senior Management Team as appropriate by submitting briefing papers, making recommendations and summarising report findings for management information. You will be required to produce statistical graphical information, questionnaires, memorandum, spread sheets, reports and letters via operation of a computer as well as visit stations, departments and Operational Communication Rooms in relation to research projects.

You will also be responsible for initiating and resolving enquiries and attending meetings as required on behalf of the Branch with other Divisions/Departments, Agencies and other Forces throughout the county on matters of Call Handling, Command and Control, Crime Recording, policies and procedures, giving appropriate advice and information.

The successful candidate should have a good general standard of education, detailed working knowledge of spreadsheets and databases as well as excellent keyboard skills. It is essential for this role that you have carried out tasks including researching, collating, evaluating, monitoring, processing information and project work. An ability to keep up to date with changes in policy and procedures is also essential.

To apply for this role you must have a good record of attendance, at least during the last two years.