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Team Leader - Business Administration

Employer
College of Policing
Location
Harperley Hall
Salary
Competitive
Closing date
29 Jul 2021

View more

Clearance Level
SC, None / Undisclosed
Sector
Policing
Job Type
Permanent
Reference number
135615

Salary
£24,380 - £28,422

£24,380 - £28,422

Grade
Higher Executive Officer

2A

Contract type
Fixed Term
Secondment

Length of employment
31/03/2023

Type of role
Administration / Corporate Support
Policing

Working pattern
Full-time

Number of posts
1

Location

College of Policing, Harrogate, HG3 1UF or College of Policing, Harperley Hall, DL15 8DS

About the job

Summary
This post is open to applicants who can meet the College's nationality, UK residency and vetting requirements.

About us:
We're the professional body for the police service in England and Wales. Working together with everyone in policing, we share the skills and knowledge officers and staff need to prevent crime and keep people safe. We set the standards in policing to build and preserve public trust and we help those in policing develop the expertise needed to meet the demands of today and prepare for the challenges of the future.

We have three complementary functions:
• Share knowledge and good practice - We create and maintain easy access to knowledge, disseminate good practice, and facilitate the sharing of what works.
• Set standards - We set standards for key areas of policing which help forces and individuals provide consistency and better service for the public.
• Support professional development - We set requirements, accredit, quality assure and deliver learning and professional development, promote diversity and wellbeing, and help to nurture and select leaders at all levels.

Job description
Applications are invited for the post of Team Leader - Business Administration.

The selected candidate will be responsible for the day to day management of an administration team to enable the provision of effective, professional and proactive administrative services.

Responsibilities
All applicants must hold:
• Level 4 qualification (e.g. HNC, BTEC Professional Certificate/Diploma, NVQ level 4) in relevant subject or extensive equivalent work experience to ensure effective administrative management to achieve business objectives.
• GCSE Passes including English Language and Mathematics or equivalent qualifications
• Demonstrable experience of line management within a business administration or service delivery team operating within a performance management system.

Please see job description for full details of the role.

Applications will be sifted against the 'Essential criteria' section of the job description.

Behaviours

We'll assess you against these behaviours during the selection process:
  • Changing and Improving
  • Communicating and Influencing
  • Developing Self and Others
  • Making Effective Decisions
  • Managing a Quality Service
  • Working Together


Technical skills

We'll assess you against these technical skills during the selection process:
  • Experience of developing strong working relationships with internal and external customers, establishing and maintaining positive working relationships and removing unnecessary barriers to service delivery.
  • Ability to work in a pressurised environment dealing with a range of tasks simultaneously.
  • Excellent verbal and written communication skills with customer-focused attitude and telephone manner.
  • Demonstrable experience of line management within a business administration or service delivery team operating within a performance management system.
  • Experience as an Office Manager with a strong knowledge of administrative functions.
  • Ability to prioritise own work to ensure deadlines are met.


Benefits

The College is a great
place to work. We're passionate about our people and offer a wide range of benefits. The benefits we can offer include:
- Defined benefit pension scheme
- Up to 30 days holiday (this is in
addition to 8 public holidays and 2.5 privilege days)
- Educational funding and study leave
- Enhanced maternity, paternity and adoption leave
- Flexi-time (for certain grades)
- Flexible working hours
- Childcare vouchers
- Benenden Healthcare
- National Dental Plan
- Discount scheme which provides cut-price on-line
shopping
- Free employee support line
- Interest free
loans for travel.
- Staff networks: You will have the opportunity to join our employee-run networks to provide advice
and support and to enable the
views of employees from minority groups to
be heard. There are currently 6 staff networks; Diversity Champions, LGBT, Carer's, Women's,
Parenting and our Diverse Ethnic Action network.
Each network has access to an executive level sponsor.

Things you need to know

Security
Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check . See our vetting charter .

People working with government assets must complete basic personnel security standard checks.

Selection process details
This vacancy is using Success Profiles , and will assess your Behaviours, Strengths, Experience and Technical skills.

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