The Company 

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK’s Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.

The day job 

Develop close working relationships with assigned Public Safety Group (PSG) clients to deliver budgeted account revenue, whilst leveraging opportunities to drive profitable business growth within each account.

Liaise with support functions including service management and STORM technical teams to ensure the service is delivered in line with contractual commitments, whilst enhancing customer advocacy.

Candidates for this role are expected to be able to perform and deliver without day to day supervision, they are expected to have initiative and the judgement required to resolve day to day problems. Candidates should be able to solve problems and have commercial acumen, as well as being able to build relationships with Customers to enable them to influence buying decisions.

The working location of the role is flexible and will be a combination of home, office and Customer premises when necessary.

Key responsibilities:

• Act as the key point of client contact and own the Sopra Steria relationship for the designated accounts to ensure high levels of customer satisfaction.
• Develop account plans and manage customer relationships to drive growth in assigned client accounts.
• Identify opportunities, develop value propositions and proposals to satisfy customer and company objectives.
• Ensure that all stages of the sales cycle are undertaken effectively to achieve the results required adhering to the company selling methodology.
• Manage sales pipeline for the assigned accounts and provide accurate monthly forecasts.
• Work with key functions across the business (including service management, STORM, product, finance, commercial) to achieve objectives/targets.
• Provide client, market and competitor positioning information within assigned client accounts in order to feed into future sales propositions and overall PSG strategy
• Meet the agreed targets for order values and contributions according to the timescales set.
• Adhere to sales management and bid authorisation processes.
• Participate in the development and execution of PSG strategy to meet set objectives.

Required skills

• Previous Account Management/ Sales Consultant experience
• Able to work without supervision
• Strong inter-personal skills
• Experience in a client management/sale
• High level knowledge of IT solutions (software, service delivery, transformation)
• Business knowledge (sales processes, contract management, finance, and accounting)

It would be great if you had:

• Previous knowledge of the public safety sector

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Full time permanent

Location Hemel

Security Clearance Level NPPV3, Eligible for SC

Internal Recruiter Rebecca

Salary £35,000 – 50,000 per annum

Benefits 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund

Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.