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IT Support Engineer

Employer
LA International
Location
Leeds
Salary
£250 - £300 per day + n/a
Closing date
21 Jul 2021

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Clearance Level
None / Undisclosed
Sector
Information Technology
Job Type
Contract
IT Support Engineer

Summary:
The successful candidate will be responsible to monitor and maintain the IT Applications, Infrastructure (network, servers, printers etc.) and systems for the GB IT region. They will install and configure computer systems, diagnose hardware and software faults, and solve technical and application problems, either over the phone or face to face. The role will be based in the Leeds office, with the occasional requirement to travel to the other sites within the Group.

Key Responsibilities:
Reporting to the IT Service Manager (GB), the key responsibilities and duties will include:-
* Resolving 1st, 2nd and 3rd line requests referring to SMEs where needed
* Carrying out a range of IT operational tasks and checks
* Supporting the roll out of new applications and upgrades
* Identifying problems (recurring issues) and performing root cause analysis/issue resolution
* Monitoring systems ensuring high availability and service levels
* Maintaining systems including regular patching and security updates
* Designing and installing hardware configurations in line with agreed standards


Our Ideal Candidate:

Background
* Knowledge of computer hardware (PCs, storage, servers, networks) and software
* Experience of supporting end to end IT systems (end user, PC, network, server and application)
* Experience of power generation (operations and trading) applications support
* Experience of the following:- IT Networking principles (LAN/Wan) Basic scripting Operating Systems (PC/Server) Basic Database skills Windows Server and Windows Desktop (all versions) Desktop build Active directory and group policies Behaviours
* Excellent analytical and problem solving skills, notice systematic problems, troubleshooting
* A self-motivated individual thriving in a dynamic work environment
* Flexible approach and the ability to deal with high levels of change

Qualifications
* CompTIA A+ or similar
* MCSA in windows (or working towards)

APPLY NOW!


LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award, that any business can receive, won in consecutive years, The Queens Award for Enterprise: International Trade;

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