Technical SME

Do you have previous spectrum and Technical SME experience? Are you looking to play a meaningful role in a creative environment? If so, we are searching for someone like you to join our team of experts supporting NATO! 

DESCRIPTION OF DUTIES

Your daily role responsibilities with our company will be as follows:

• Supporting in-service operations of the systems, including:
  • Support and operation of the assigned system(s) including:
  • Systems operationally used by NATO HR community including
  APMS, AMIS, NSTEP, NIACS;
  • Local systems currently used by SHAPE Base Support Group
  and JFC Naples (ISIPS, SHAPE Housing, MTM).
  • SharePoint developed websites/applications
  • Maintenance of the operational & support environments;
  • Monitoring of performance of the assigned service applications;
  • Support CIS Support Units (CSU) and other support staff for daily
  operations of the systems.
  • Support technical reviews, walkthroughs and audits;
  • Design and improve System architectures of supporting
  applications
  • Developing ETL Workflows, in house software and integrations
  • Contribution to service application enhancement & transition for
  the assigned service applications
  • Provision of professional and technical contributions in the
  conception, development and co-ordination related to all aspects of
  software development within the SL projects or services;
  • Provision of input to the preparation of functional and technical
  specifications for software and hardware with special focus on the
  SSBA SL domain;
  • Support to change management, configuration management,
  release and testing;
  • Provision of subject matter expertise and advice as required;
  • Maintaining relationships with 3rd party suppliers
  • Performing other duties as may be required.
  • Ability to be deployed to NATO missions up to 20 days a year

REQUIRED QUALIFICATIONS 

If you have passion for the work described above, here are the basic qualifications we are looking for:

• At least 15 years of relevant experience in the field of computer science or electronic engineering;

• Experience in offering support for Allocate Software Defence Suite / OneView, including deployment, configuration, and troubleshooting, optimizing and incident resolution.

• Experience and good knowledge of the following COTS technology:

  • GENPACT Sequence Cora;

  • CITI Manage ID;

  - Experience with programming languages and platforms like .NET, C#, JAVA, JavaScript, Node JS;

  - Experience developing and mainlining Extract Transform Load (ETL) Workflows

  - Experience developing and mainlining System Integrations

  - Experience managing and administrating virtual environments with VMware and Microsoft Hyper-V;

  - Experience managing and administering Card Management Systems (including PKI)

  - Experience managing and administering Brocade Steel App load balancer;

  - Experience managing and administering Splunk

  - Experience managing and administering Windows Servers and Red Hat Linux.

  - Experience with Microsoft SQL Server administration, optimization and querying;

  - Experience in human resource (HR) IT applications related to personnel, posts, organisations, identity management and badges;

• Experience (at least five years) in various areas of Software Engineering including some of the following:

  • Requirements elicitation and management (including nonfunctional requirements for Operations & Maintenance);

  • SW change management and testing;

  • Application release and deployment management;

  • Configuration management practices and tools;

  • Application Lifecycle Management concept and tools.

  • Experience in planning and performing FAT, UAT and SAT

  • Knowledge and experience in state-of-the-art technologies, relevant to software engineering:

  • Technologies and standards (at least 4 of them): HTML5, REST Services, Web Services, XML, SQL, Visual Basic for Applications;

  • Application server technologies and Relational (SQL) and Nonrelational (NoSQL) data base management systems;

  • Experience in designing, deploying and maintaining large scale redundant and highly available systems

  • Knowledge of ITIL IT service management model:

  • Experience and knowledge in Service Operations including Incident and Problem Management and Service Transition including Release and Deployment, Test and Validation and Change Management.

  • Prior experience of working in an international environment comprising both military and civilian elements;

  • Ability to work in cross functional teams like Application management/development team;

  • Ability to communicate effectively orally and in writing with good briefing skills.

  • Cloud computing, SaaS, IaaS, PaaS, knowledge of Microsoft Azure;

• NATO Secret Clearance
• Ability to live and work in duty location unencumbered

EQUAL OPPORTUNITY EMPLOYER

MCR, LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law.

Learn why so many of your highly qualified colleagues are already working at MCR. Check our open positions for opportunities to give your career a distinct edge.

Learn more at MCRI.com/Careers