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Commercial Excellence Leader

Employer
GE Aviation
Location
Chalfont St Giles
Salary
Competitive
Closing date
5 Jul 2021

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Clearance Level
SC, None / Undisclosed
Sector
Aerospace
Job Type
Permanent
Job Description Summary In this role, the Commercial Excellence Manager will drive all aspects of the Commercial Excellence framework. You will work closely with Regional Sales Representatives, Sales Managers, and Commercial Leadership to optimize commercial processes and identify opportunities to leverage analytics and digital tools to increase sales productivity and growth. You will also partner with key technology and engineering teams to develop and build strategic roadmaps for the next generation of Commercial Excellence tools and capabilities. You will also be expected to provide strategic viewpoints and actions to leadership, in partnership with marketing, finance, and other functional teams to drive change and growth.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description Essential Responsibilities
In this role, you will:
  • Develop deep commercial expertise across one or more regions, business units, markets, sales processes, and/or customer groups. Uses prior experience and acquired commercial expertise to execute on strategic imperatives and deliver outcomes.
  • Partner with sales managers, field sales personnel, and sales enablement leaders to evaluate and improve functional processes using Lean methodology.
  • Assist in the roll-out of new concepts and processes for strategic initiatives.
  • Work closely with stakeholders and partners to define, measure, and improve Key Performance Indicators (KPIs) to drive improvement of processes and digital tool value.
  • Act as a strategic partner to Commercial Leadership and digital engineering teams to provide process and voice of customer (VoC) insights and defined actions, based upon interactions with field end users and interpretation of data.
  • Utilize available reporting stack (Salesforce.com, Edison) to design/utilize reports and dashboards to provide commercial intelligence and insight, in partnership with Digital engineering & technical product management teams.
  • Act as a key subject matter expert for how the business utilizes commercial tools that are in your scope. 
  • Prioritize continuously in accordance with the understanding and validation of customer problems and needs. Engage frequently with end users & stakeholders to provide solutions aligned to persona needs.
  • Provides informal guidance to new team members. Explains complex information to others in straightforward manner.
  • Demonstrate expert level skill in problem decomposition and ability to navigate through ambiguity
  • Demonstrate superior persuasion and influencing skills that ensure alignment between customer / stakeholders, technical product managers, and development team
  • Demonstrates excelling business acumen, knows latest industry trends, and is considered an internal expert on the processes and products as well as the associated competitive landscape
  • Actively measure and review adoption/usage for key products and partner with technical product managers to ensure feature/product alignment to business process & benefit/outcome. Drive measurement of these outcomes through W2W product lifecycle.
  • Mentor junior team members

Basic Qualifications:
  • Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
  • Minimum 5+ Years of experience

Desired Characteristics:
  • Certified Lean Expert, Black Belt or Master Black Belt (and/or experience working with Lean principles)
  • Background in influencing cross-functional teams toward execution of a strategic initiative.
  • In-depth understanding of key business drivers; uses this understanding to accomplish own work. Ability to understand how work of own team integrates with other teams and contributes to the overall initiative success.
  • Proficient with Microsoft Office software.
  • Experience working with Commercial tools such as Salesforce.com and Apttus
  • Experience with Business Intelligence or Data Visualization tools
  • Experience working with a field sales force and/or with Commercial processes

Inclusion and Diversity
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

#LI- DS2

Additional Information Relocation Assistance Provided: No

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