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Business Change Analyst

Croydon, UK
Salary 33000 null
Closing date
1 Jul 2021
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Job Details

Join us as a Business Change Analyst with the Home Office – HEO Level

(Remote otherwise Croydon and Liverpool, Full-time, Permanent)




Why Join the Home Office?

This role is an exciting opportunity for a dynamic and innovative person to be at the forefront of change in one of the great Departments of State. We are delivering significant transformation in order to continue keeping our citizens safe and our country secure. New technology and the fast-evolving nature of the threats we face mean we must adapt, and adapt fast, and with the UK leaving the EU, the need for change is greater than ever.


We need to boost our business analysis capacity: to achieve this the post holders will provide a key link between current and future business models, supporting and enhancing delivery on large scale and/or complex projects and programmes. The right person for this role will have a proven track record of business analysis, including in agile environments, with the ability to translate strategy and end-to-end business design into detailed outcomes relating to change initiatives.


About Capita

At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance and other private sector organisations. We support with expertise applied by the talent across our business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever – and we always need new talent to help us achieve our goals.


We are currently recruiting for interesting and exciting positions at the Home Office. The Home Office keeps the UK secure and prosperous; protects its citizens, residents and visitors and their property; and upholds rights, liberties and the rule of law. Leading on immigration and passports, drugs policy, crime and fire policy, counter-terrorism and work to ensure visible, responsive and accountable policing in the UK.


The Role of a Business Analyst

The role is to lead Business Change within DSA Transformation co-ordinating across multiple teams to deliver large and complex business change.


You will challenge constructively and act as a critical friend to achieve solutions that are fit for purpose. You will facilitate collaboration and lead effective communication with all stakeholders to support design, build and delivery to meet the user needs.


Essential criteria:

    Lead Business Change within the Programme and identify consequences of change Strong in Impact analysis, requirements management, as-is/to-be Reporting in Business Change Lead Analytically minded Use a range of tools to gather requirements Have a strong Change background within a large programme Solid Stakeholder engagement Support the wider team and Business Change Lead


Behavioural Competency requirements:

    An awareness of visible leadership Working with ambiguity Inspiring others and culture change A working knowledge of credible action, collaboration, influencing, conflict resolution, resilience and innovation Effective communication skills


Typical Role Responsibilities

  • Identify the potential consequences of a change and estimate what needs to be modified to accomplish that change and focus on scoping changes within the details of the overall design with appropriate level of effort required depending on change.
  • Engage with stakeholders to ensure business systems, workflows and processes contribute to target operating model.
  • Evaluate requirements against the present state (where we are) & the target state (where we want to be) and identify opportunities to develop successful business requirements needed to make the transition.
  • Employ a range of tools and techniques to map 'As-Is' and To-Be’ business processes
  • Employ a range of tools and techniques to gather business and user requirements against the clear objectives articulated for transformation.


Please note, successful candidates will be expected to go through vetting and Security Clearance.


We look forward to hearing from you and wish you the very best of luck with your application.



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