Job Description Summary As a Field Service Engineer, you'll perform preventative maintenance, installations, troubleshooting, and repairs on our life-changing medical equipment. It's a role that will see you going out on the road to visit our customers on site. Resolving issues and providing exceptional service, you'll ensure we achieve optimal customer satisfaction. You will have the opportunity to broaden your technical knowledge, work with state of the art and cutting-edge equipment and technology, and work closely with experts in the medical technology field.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world

Job Description Responsibilities

• Technical: maintain all models specific to a modality in the assigned area.
  
• Electronic / mechanical: total system level trouble-shooting on complex multi-system problems.
  
• Customer skills: daily interface with radiographers and technicians on equipment status issues.
  
• Relationships: assist in Account Sales visits; helps train others where necessary, participate as active member of Local Customer Teams as appropriate.
  
• Cost awareness: ensure common practices and efficient methods are applied for Hourly Billed Service (HBS) and Planned Maintenance Service (PMS) contract cost control.
  
• Administration: responsibly complete all administration tasks in timely and complete manner.
  
• Documentation: ensure timely completion of Field Modification Instructions and Planned Maintenance Service inspections documentation for assigned accounts.
  
• Installations: play a key role in complex and multifunctional rooms. Shares best practices.
  
• Training: proactively seek training to keep up-to-date with technological developments in own modality/modalities.
  
• Quality: maintain an effective Quality System and comply with the requirements of GE policies, the Quality Policy and documented processes. Promptly escalate any quality or integrity issue.
  
• Environment, Health & Safety (EHS): comply with the EHS Policies and applicable laws and regulations. Complete all mandatory EHS training. Actively participate in accident & incident investigation and follow up. Maintain defined levels of housekeeping & ensure a clean, clear workplace and participate in EHS inspections. Identify and correct hazards and unsafe conditions.
  
• First line maintenance responsibility, making decision to bring in senior engineers, European On-Line Centre (OLC-E) or other support as appropriate
  

Qualifications & Experience

• Qualified to degree level or equivalent.
  
• Technical analytical skills.
  
• Some field service experience preferred.
  
• Comprehensive knowledge of specific modality or multi- modalities.
  
• Ability to work independently with minimum direction.
  
• High work standards, works qualitatively, demonstrates initiative and motivation.
  
• Strong customer skills.
  
• Excellent communication, listening and interpersonal skills.
  
• Plans and organizes work effectively.
  
• Team working skills.
  
• Demonstrates IT & networking knowledge
  

Eligibility requirements
A good level of English and a valid work permit

Inclusion and Diversity
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Additional Information Relocation Assistance Provided: No