1st Line Support Engineer - SC cleared

1st Line Support Engineer - SC cleared

Permanent

Up to £23,500 per annum plus benefits and career progression

This is a fantastic opportunity for you to work as a 1st Line Support Engineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career.

You will work on a secure site near Reading so an active SC Clearance is essential.

1st Line Support Engineer - SC cleared Job summary:

As the 1st line software support engineer you will be providing Help desk/Web support through remote tools, telephone assistance and email support.

Ownership and management of tickets, including responsibility for the resolution and escalation within contracted SLAs.

Essential skills/qualifications:

• Working knowledge of Microsoft Windows and MS Office
• Previous experience in a 1st Line role
• Experience using Active Directory
• Strong communication skills and customer service

1st Line Support Engineer - SC cleared Benefits include:

• Group personal pension - company will invest 3-6% of your salary
• Life cover
• Income protection
• Critical illness
• Healthcare
• Dental
• Holidays - 23 days with option to buy and sell
• Childcare vouchers
• Yearly pay reviews
• Health cash plan

Hours:

Core hours are 8am-6pm.

Alternate weeks - Monday to Friday, then Monday to Thursday.

Polar is working as a true business partner to this client with over 10 years of successful hires, we have the expertise and experience to help you take the next step in your career.

If this 1st Line Support Engineer - SC cleared role is of interest then please apply now.