Location: Birmingham or Cardiff

Our Employment, Skills and Enterprise business provides support to citizens, from supporting the unemployed into sustainable work, to upskilling those with low or no vocational skills, so they can progress in work. At Serco we are committed to supporting economic recovery post-Covid and are proud to be able to support the government's Plan for Jobs. Along with our partners we are delighted to have been selected by the Department for Work and Pensions (DWP) to deliver the Restart employability programme in 2 Contract Packages in West Central (Black Country, Coventry, Greater Birmingham and Solihull, The Marches and Worcestershire) and across all of Wales.

As part of our Restart programme we will support participants on their journey to finding sustainable employment, enabling them to progress towards a more secure future. The Restart programme will help people who have been unemployed for between 12 and 18 months get back into work, including those whose prospects for securing employment have been impacted by the Covid-19 pandemic.

We are expanding our team and we are looking to recruit a number of Employabilty Trainers.

The Employability Trainer will be responsible for the design and remote delivery of tailored employability (work preparation) skills training to those individuals requiring additional support to help them secure new employment either face to face or remotely.

They will support and develop training materials, share best practices and ensure a consistent approach to training is maintained. They will contribute ideas to continuously improve training and development programmes based on both business and stakeholder requirements. They will ensure all administration of training and reports are completed, up to date and accurate, for example, attendance register, training logs and skills matrix.

They will ensure that all training is evaluated, and feedback and findings are acted upon. All feedback will be fed into the Training Manager.

What you'll need to do the role:

If you are already an experienced Trainer from the Employability sector then we want to hear from you. You should have experience and excellent understanding of the barriers unemployed job seekers face in obtaining a new job. Knowledge of the employability industry and delivering employability skills and personal development training programmes is ideal. You'll be experienced in the delivery and development of training programmes face to face and/or remotely using a number of digital technologies in both facilitation and design of training programmes. Experience of deploying motivational strategies to develop individuals is essential.

Fully IT literate you'll be competent in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams and Skype for Business. An Award in Education and training level 3 (Formerly PTLLS) or certificate in Education and Training level 4 (formerly CTLLS) (Desirable).

Why Serco?

• Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that truly touch people's lives;
• A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways;
• Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.

What we offer:

• Salary £27-£30k dependent upon skills and experience)
• Serco discounts which include cinema, Merlin entertainment and online shopping discounts, cycle to work scheme, and discounts on mobile phone plans and leisure centre memberships
• An autonomous and supportive culture
• The chance to make a positive difference to public sector services in a company passionate about diversity and inclusion

If you think this role would suit you, working in an exciting and challenging environment with like-minded individuals, please apply now and upload a copy of your CV and covering letter.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

We're a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco supports fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).