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Business Analyst - (CBS224)

Employer
Capita
Location
Croydon, UK
Salary
Salary 39000 - 40000 SALARY
Closing date
18 May 2021
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Job Details

Join us as a Business Analyst ??? SEO Grade (Mid-level) within the Home Office

(Remote, Croydon, Full-time, Permanent)


**We are keen to hear from solid Business Analysts who possess a strong digital/Technical background and Service Management/Desk support. Ideally within a Public Sector background**



About Capita

At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance and other private sector organisations. We support with expertise applied by the talent across our business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever ??? and we always need new talent to help us achieve our goals.


We are currently recruiting for interesting and exciting positions at the Home Office. The Home Office keeps the UK secure and prosperous; protects its citizens, residents and visitors and their property; and upholds rights, liberties and the rule of law. We lead on immigration and passports, drugs policy, crime and fire policy, counterterrorism and work to ensure visible, responsive and accountable policing in the UK.



Why Join Home Office?

This role is an exciting opportunity for a dynamic and innovative person to be at the forefront of change in one of the great Departments of State. We are delivering significant transformation in order to continue keeping our citizens safe and our country secure. New technology and the fast-evolving nature of the threats we face mean we must adapt, and adapt fast, and with the UK leaving the EU, the need for change is greater than ever.


Project Managers provide a key role delivering the Home Office Transformation Portfolio. It is large, complex and challenging and encompasses over 20 major and/or mission critical projects and programmes plus four business portfolios of change. There is a strong focus on agile, modular project delivery, supported by enterprise-wide portfolio management and you could find yourself working on a project for the UK???s critical national infrastructure through to a complex technology enabled business change programme.



The Role of a Business Analyst

Your role as a Business Analyst is to understand and analyse both user and business needs. You will ensure the outcomes are aligned with service vision and business strategy by contributing to the link between current and future business models, delivering to the business architecture.


You will challenge constructively and act as a critical friend to achieve solutions that are fit for purpose. You will facilitate collaboration and lead effective communication with all stakeholders to support design, build and delivery to meet the user needs.



Essential Criteria:

??        Solid BA, strong in creating user stories and story management

??        Digital/Technical background and experience

??        Some experience with Cloud platforms, MS Azure is a nice to have

??        Hands on Quality Assurance

??        Service Management ??? raise service management tickets into DevOps, problem solve, resolve issues (where possible), provide day to day support for the Service Desk

??        Collaboration with Engineers, Designers and architects

??        Be able to easily adapt to an everchanging environment and inside their role

??        Desirable ??? GDS, MS Azure

??        Desirable ??? Public sector experience



Expected Qualifications and Professional Memberships include:

??        ACTIVE SC CLEARANCE

??        PRINCE2 (Practitioner)

??        BCS Business Analysis

??        APMG Project Management



Please note, successful candidates will be expected to go through vetting and Security Clearance.

We look forward to hearing from you and wish you the very best of luck with your application.

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