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RTGS Administrator - Payment Systems and Communication (51 Week Contract/internal opportunity

Bank of England.
Closing date
18 Apr 2021

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Clearance Level
DV, SC, None / Undisclosed
Job Type
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Job Details

The Bank of England is the UK's central bank. Our mission is to deliver monetary and financial stability for the British people.

The Bank of England is a diverse organisation. Each of its 4,000 plus people are committed to public service and dedicated to promoting the good of the people of the United Kingdom by maintaining monetary and financial stability.

Banking, Payments and Innovation Directorate supports the Bank's mission to maintain monetary and financial stability by using and sharing its expertise to: develop and operate resilient and efficient banking, payment and custody services; set and influence policy; and to promote innovation.

We are at the heart of the Bank both in terms of our core role in Monetary and Financial Stability, and the wide range of internal stakeholders we collaborate with. BPI has a lead role in one and a significant role in four of the Bank's strategic priorities. The variety and immediacy of the work we do means we are one of the most outward facing and fast moving areas of the Bank, operating the UK's high value payments system (the Real Time Gross Settlement System and CHAPS), maintaining the Bank's readiness to provide Emergency Liquidity Assistance to banks and other financial institutions, and acting as the 'bank' within the Bank of England for government, UK CCPs and other central banks.

Department Overview

The Payment Systems and Communications team within the Markets Services Division (part of BPI) provides operational services to internal and external customers to support the Bank's core purposes through developing and operating the RTGS (Real Time Gross Settlement) system. The RTGS service supports accounts for banks, building societies, financial market infrastructures, and most recently, non-bank payment service providers, and provides sterling settlement services for Bacs, CHAPS, Cheque & Credit, CREST, Faster Payments (FPS), LINK, Visa and cheque clearing. Most payments in the UK eventually pass through the RTGS service, and on average over £600billion of payments are settled through the system each day - roughly equivalent to the UK's GDP every three days.

The Team

We have a vibrant team operating across two sites located in the City of London and Essex (within commutable distance). Our team's primary responsibility is running RTGS which lies at the heart of the payment and settlement infrastructure of the UK. The role of the team is very high profile since the reliability and resilience of RTGS is crucial for the monetary and financial stability of the UK.

Job description

The PSC Administrator has primary responsibility for the Operational administrative and support services for users of RTGS.
Tasks will include but not limited to;
  • Setting up new RTGS users
  • Password resets for RTGS users
  • Managing Secure Operations email in-boxes, directing queries to individuals
  • Process Defund requests
  • Directing queries to the relevant parties
  • Managing requests to set up secure email from RTGS users
  • Assist with Audit requests
  • Minute taking at meetings

Essential Criteria
  • Ability to work accurately and to deadlines;
  • Good problem solving skills;
  • Positive attitude to change;
  • Inclusive and open - good interpersonal and communication skills;
  • Collaborative - a good team player;

Desirable Criteria
  • Good IT skills;
  • MS Office skills;

We anonymise applications so hiring managers will not be able to see your personal information when reviewing your submission, including your CV. Please fully complete the application form questions as requested as any incomplete submissions may not be reviewed.

We continue to build an inclusive culture where everyone can be their whole selves and produce their best work. Our focus on inclusion is intended to build greater diversity in order to reflect the society we serve and be an employer of choice.

The Bank of England is a distinctive institution and our rewards are one of the things that set us apart. As well as enjoying a competitive salary you will work in a collaborative, inclusive environment, with a subsidised restaurant, flexible working opportunities and plenty of wellbeing initiatives. Successful applicants will also be entitled to a pro-rated Benefits+ allowance.

This specific role offers a base salary of £24,400 per annum including our comprehensive benefits package;
  • A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year.
  • A discretionary performance award based on a current award pool.
  • A 7% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
  • 25 days annual leave with option to buy up to 13 additional days through flexible benefits.
  • Private medical insurance and income protection.

Please apply online, ensuring that you answer the application questions, complete the work history and submit your CV.

The closing date for applications is 7 May 2021.
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