Senior Engineer (LAN/WAN)

 Services and Technology Professional Certification (e.g. ITILv3, CCNP/Wireless, NRS II, DCS-CA);

 Experience in planning, design, system engineering and implementation of communication aspects of C4ISR systems:

 Modern digital communication networking techniques, protocols and standards; communication networks specification, design and testing, with an emphasis on wired and WiFi IP networks, including IPv6, QoS;

 Communications infrastructure and network service management and control;

Familiarity with related international / commercial / industrial standards.

 Proven ability to communicate effectively orally, using tact and diplomacy, and in writing with good briefing skills;

 Experience in working in an SLA / SOP driven IT organisation;

 Intermediate knowledge in authentication technologies;

 Experience in QoS in IP-Networks with regards to design and implementation in large scale networks at the WAN and LAN levels, including IP/MPLS, Dense Wavelength Division Multiplexing (DWDM), Software Defined Networks (SDN), Network Functions Virtualization (NFV);

 Minimum 3 years' experience of operational and technical leading of engineering team.

Clearance Required: National Secret (e.g. SC) or NATO Secret

Skills

Experience and Education:

- A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience;

- Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years extensive and progressive expertise in duties related to the function of the post;

Desirable Experience and Education:

 ITIL v3 certified in Service Operations;

 Demonstrable evidence in maintaining knowledge of advances in Information Technology;

 Knowledge and experience in applying ITIL, COBIT and eTOM principles and methodologies applied to effective Service Management and Control;

 Experience with centralised management systems; utilizing, e.g., HP Network Automation and CISCO ISE;

 An understanding of IP packet encryption, Firewall and Intrusion Detection System Technologies;

 Knowledge of NATO or national governmental acquisition policy and procurement procedures;

 Prior experience of working in an international environment comprising both military and civilian elements;

 Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation.

Duties & Role:

Under the direction of the Principal Technical Lead for Networks, Voice and Video (NV2), but largely under own initiative, the incumbent will perform project implementation, early life support and continuous services improvement activities duties such as the following:

- Direct and support activities on Projects, Services and Scientific Programme of Work (SPOW) with regards to drawings, specifications, software, technical manuals, and other documents;

- Research, analyse, propose and implement innovative solutions to technical and business challenges in support of services and project managers, with an awareness of current and future trends;

- Support Programme, Project and Service Managers in the preparation and implementation of new capabilities and continuous improvement of existing ones;

- Advises and direct on WAN, LAN, and WiFi infrastructure and services fault diagnosis throughout NATO sites utilizing a number of management platforms (e.g. HP NA, Netscout, Cisco Prime and DNA);

- Coordinate and lead implementation of WAN and LAN elements in a centralised fashion by applying NATO and industry specific standards and best practices;

- Coordinates on-and executes site surveys, technical inspections, validations and system acceptance testing into the NGCS/NCI WAN, LAN and WiFi infrastructure, conducting follow-up actions regarding the resolving of deficiencies;

- Liaise and collaborate internally throughout the NCI Agency Service Lines and with external organisations for fault rectification activities during and post project implementation;

- Produces and maintains documentation related to daily activity logs, network configuration, network mapping, processes, operating procedures and service records within the Area of Responsibility;

- Provides consultative support, to include setting up demonstrations, explaining features and benefits to customers, designing solutions, and configuring products and services to meet specific customer business needs and objectives based on NCI Agency approved catalogue of services and architectural concepts;

- Configuration, implementation, and evaluation, of test scenarios as well as management tools and capabilities within the NATO General Communication Services (NGCS) / NATO Communication Infrastructure (NCI) Reference Facility, pertinent to the area of responsibility;

- Maintain an awareness of all ongoing network infrastructure configuration and maintenance activities to build and maintain a up to date picture;

- Ensure a common understanding of the available toolsets and methods of utilization within the centralised and distributed user base;

- Investigate and propose long-term solutions to re-occurring

problems and identify areas for greater efficiency to Line Managers

as well as Services and Project Managers;

- When required, coordinates on-and executes site surveys, validations and system acceptance testing into the NGCS/NCI WAN, LAN and WiFi infrastructure;

- Deputize for higher grade staff, if required;

- Performs other duties as may be required.