Network engineer - SC cleared

My client is seeking a Network Engineer with SC clearance to be based in Warrington for an initial 3 month contract.

Duration: 3-6 Months

Location: Warrington (onsite)

Pay: £350 per day

SC clearance is required.

Key Responsibilities:

• To be an integral member of the support team.
• To investigate and resolve assign incidents.
• To action approved and designed changes.
• To communicate with customers to provide progress reports on Incidents.
• To identify and report on areas of known problems.
• To monitor relevant queues within the incident reporting tool.
• Measures and optimises infrastructure network performance.
• Administers IT resources and networks (users, quality of service, site security, IT networks, telecommunications infrastructure, transverse applications)
• Provides Tier 2 support, in the framework of service level agreements (SLA)
• Must regularly inform the Team Leader or another manager regarding work and projects progress.

Essential Skills:

• Sound decision making abilities based on the salient facts.
• Exhibit excellent communications skills, both oral and written, with proven experience of working in a team environment to achieve challenging but stimulating technology solutions.
• Ability to communicate at all levels both within Steria and with Customers.
• Demonstrate enthusiasm and passion for delivering an excellent customer service.
• Striving to delight the customer at every opportunity whilst delivering the service the customer has paid for.
• Be self motivated and determined to succeed in own and teams goals.
• Have a Professional and confident attitude to colleagues and customers at all levels.
• Have a can do approach and be pro-active in overcoming challenges.
• Able to work independently and as part of a team.
• Able to deliver high quality work.
• Be able to work under pressure in a challenging environment.
• Demonstrate a methodical and structured approach.
• Are flexible in approach and attitude.