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Product Sales Specialist - Accessories and Service

GE Aviation
Closing date
9 May 2021

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Clearance Level
SC, None / Undisclosed
Job Type
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Job Details

Job Description Summary We are delighted to present the fantastic opportunity for a Sales Specialist to join our UK team, to lead our Accessories & Service portfolio for the Life Care Solutions business, for the Central Zone, England (North Yorkshire, West Yorkshire, Humberside, South Yorkshire, Derbyshire, Nottinghamshire, Staffordshire, N & S Lincolnshire, West Midlands, Warwickshire, Leicestershire, Northamptonshire). The Sales Specialist is the Clinical & Technical Sales expert for Service Sales and Accessories and is expected to differentiate these offerings conveying compelling value propositions. This role will establish & develop strong relationships with departmental, clinical and technical decision makers in their assigned accounts and provide ongoing account support & intimacy.

Job Description Essential Responsibilities
  • Grow Service Contract, non- Contract, Spare Parts and Accessories revenue within defined territory 
  • Achievement of the Quarterly & Annual Operating Plan in terms of financial performance and qualitative objectives 
  • Customer contact for all inquiries relating to Service Contracts, out of contract, spare parts, technical training & clinical trials where appropriate
  • To work closely with Line Manager, Field Engineers, Sales Account Managers, Equipment Sales Specialists & Product Managers 

  Product Clinical and Technical Expertise
  • Establish and maintain up to date advanced product/solution expertise & capacity to explain & demo a specific technology in terms which are relevant and beneficial to customers to gain a clinical and commercial advantage 
  • Responsible for all clinical & technical aspects of the sales process (wing to wing) from inquiry to installation sign off and Product evaluations as necessary.
  • Own & develop the contract landscape on territory ensuring ongoing customer satisfaction and renewals 
  • Partner with Biomedical customers to drive out of contract sales and explore new customised product offerings to customer requirements. 
  • Develop & use a deep clinical & technical expertise to differentiate our solutions vs competition
  • Understand and leverage 'total cost of ownership' detail & clinical papers to gain competitive advantage/enhance relationships and drive growth 

 Sales Expertise 
  • Establish & develop strong relationship with departmental technical & clinical decision makers in their assigned accounts and provide on-going account support, partnership & intimacy 
  • Work in partnership with the regional Sales team to create viable product configurations which meet customer needs effectively & efficiently. Develop the commercial strength of our solutions by combining the strengths of our technical & product offerings 
  • Differentiate our products during the sales process, effectively using GE resources and product promotional materials & clinical papers to actively support the customer through their decision-making process towards a successful outcome for GE. 

Relationship Management
  • Establish & maintain strong clinical & technical relationships with customer decision makers and influencers and provide ongoing installed base support, growing customer satisfaction and brand loyalty through regular visits/interaction 
  • Identify, develop and manage strategic customers/KOL relationships 
  • Establish strong relationships & work closely with GE staff to ensure ongoing customer intimacy & sales opportunities are maximized.

  • Experience in EBME, Medical Engineering, a Clinical or equivalent environment, medical, healthcare or Medical Sales in other clinical areas 
  • Strong product demonstration experience in a complex sales environment involving multiple decisionmakers/influencers 
  • Proven Customer acumen and relationship building skills in a healthcare environment 
  • Ability to energize, develop & build rapport at all levels within an organisation 
  • Ability to analyse complex customer data & develop & communicate clinically and technically sound sales solutions
  • Good understanding of general business acumen in the healthcare market 
  • Ability to interface with both internal team members and external customers as part of solutions-based sales approach 
  • Candidates must be located on patch and be willing to travel

Desired Characteristics
  • Excellent product & sector knowledge, Enthusiastic with a positive can-do attitude
  • Strong written, verbal communication & clear-thinking skills with the ability to synthesize complex issues into simple messages 
  • Excellent interpersonal, teaching and presentation skills 

Additional Information Relocation Assistance Provided: No

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