Principal Supportability Engineer

Principal Supportability Engineer

Location:          Stevenage

Salary:              Up to £45,000 + excellent benefits

We currently have an urgent requirement for a Principal Supportability Engineer working within the Customer Support & Services (CSS) division, of a world leading, technical engineering organisation. You will take charge of work packages associated with influencing product design for support, and for developing cost-effective support solutions for our global customers. 

Working in an integrated project team environment during the product’s design and development phase, you will be able to exploit your through-life support knowledge and capabilities, as well as interpersonal and communication skills, to satisfy customers’ support requirements and s support-related business objectives.

Principal Supportability Engineer key activities

• Managing small to medium sized work packages on behalf of the project Integrated Logistic Support (ILS) Manager.
• Acting as a focus within the project for progressing design for support objectives, to include development of supportability requirements and the exploitation of new and existing technologies to facilitate through life support.
• Developing the optimum support solution for the product, typically within an Asset Availability Service context, while taking account of all stakeholder requirements and needs.
• Identifying the logistic support resource requirements and liaising with relevant project, business and CSS areas to facilitate their development.
• Supporting CSS functional improvement activities at both a national and international level.

Principal Supportability Engineer skills and experience

• We are seeking someone who can use long-term thinking to challenge today’s design and support solution concepts to make it easier for our customers, and for the business, to support our products in the future.
• You must be an experienced engineer with a track record in the application of Supportability Engineering techniques such as level of repair analysis, reliability centred maintenance, task analysis, life cycle cost analysis.
• You must have a sound knowledge of ILS standards such as Def Stan 00-600 or ASD S3000L, with an understanding of the customer environment, structure and processes.
• You must be able to solve challenging problems within tight timescales and budgets.
• You will be flexible and able to adapt to rapidly changing requirements and priorities.
• You must have the capability to proactively network, build trusting relationships and positively influence others in order to achieve your objectives.
• Highly developed verbal and written communication skills for interacting with internal and external stakeholders.
• You must be willing to travel occasionally within the UK and possibly overseas.

This is a fantastic opportunity for you to secure a position as a Principal Supportability Engineer where you will be working with a world class engineering organisation, with the chance to make a significant impact on the success of ongoing solutions. You will be rewarded with an excellent remuneration package and opportunities to develop your career further.