Airbus is a global leader in aeronautics, space and related services. In 2019 it generated revenues of € 70.5 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the world's leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.

Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary - on the ground, in the sky and in space.

We are looking for an In Theatre Manager to join our team based at our MOD Corsham site in Wiltshire and involves working within the UK Defence industry, requiring the applicant to be able to be security cleared to a UK DV level.

Although this role is based from our Corsham site in the UK you will be required to be permanently based in the Middle East (Currently Al Udeid Airbase in the state of Qatar)

You will be the Airbus focal point, for the Deployed Operational networks and support elements across the Broader Middle East.

You will provide the in theatre customer with a 'One Stop Shop' regarding Airbus specific queries and provide support and advice on all matters.

Reporting directly to the Head of Service Management you will also maintain a high level of Customer relationships across various levels of UK MOD Staff in the Middle East and managing the production of reports for service availability metrics for the UK Management Team

Task & accountabilities :

- Management interface with Serco or additional subcontractor to ensure KPI's / SLA are met. Perform regular monitoring of the delivery of contracts and review the technical capabilities of the deployed teams

- Collaborate with all Airbus Skynet 5 delivery departments on service management, service support, service implementation and customer account activities to ensure issues are resolved quickly and the flow of information is facilitated across the matrix of the company

- Support all Airbus employees who are required to deploy in support of systems and platforms

- Support the delivery of new requirements / capability at existing OP locations

- Support deployed customer working groups/meetings whilst in the deployed location

Required skills :

- At least 3 years' experience delivering telecommunications services in a MOD operational environment

- Good understanding of satellite communications and baseband networking

- Experience of team management

- Can pass a physical fitness test prescribed by the MOD

- Experience in a Commercial Service Provider environment

- A firm understanding of MOD communications policy and procedures an advantage

- Good understanding of MOD CONDO policies and procedures

- Minimum HND in Telecommunications Engineering, 2nd Class Telecommunications Engineering degree an advantage or equivalent field experience

- CONDO Working in Dangerous Environments

- Detailed technical knowledge and first-hand experience of at least 4 of the following areas: RF Systems - VSAT or Earth Station environment, CISCO, voice switches, multiplexers, Wi-Fi networking and CESG approved cryptographic equipment's

In return we can offer a competitive remuneration package; an ever growing list of company benefits including enhanced pay for maternity, adoption and shared parental leave and strong career development options across our transnational, market leading company.

Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking.

Please let us know if you need us to make any reasonable adjustments for the selection process - you can share this with the Recruitment Business Partner who gets in touch if you are invited to interview. Examples of this may include (but is not exclusive to) accessible facilities; auxiliary aids; room layout etc. Any information disclosed will be treated in the strictest confidence.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process.