Location

Birmingham, Crawley, Dover, Gartcosh, Gillingham (Kent), Kingston-upon-Thames, Liverpool, London, Normanton, Sheffield, Slough, Sunderland, Warrington, Heathrow

As an Operations manager you will manage change activity and communicate proposed changes with staff and stakeholders. Set and monitor operational performance and ensure that all operations and projects align with strategic objectives, comply with relevant control strategies and oversee the update of risk registers.

Provide operational support, advice and guidance to Police throughout the UK into investigations of serious crime.
Ensure local/national strategy, policy, legislative frameworks and operational priorities are developed and promoted amongst NPCC Law Enforcement partners and government departments.

To build good working relationships with both internal and external partners including other law enforcement agencies.

For candidates interested in Cyber roles these role will be based in Birmingham, London and Warrington.

The National Crime Agency are recruiting to a number of locations from this advert, please see page 20 of the Candidate Information Pack for further details on where there are current vacancies, and where future (pipeline) vacancies are likely to arise.

Job description

NCA Investigative teams respond to a broad range of threats including Organised Immigration Crime, Cyber Dependant Crime, Fraud, Human Trafficking, Child Sexual Abuse, Firearms and Drugs, International Corruption Unit, as well as having Internal Professional Standards teams. Investigations are undertaken in a varied and dynamic environment, identifying intelligence and evidential opportunities to progress investigations.

Responsibilities Include:

•Manage change activity and communicate proposed changes with staff and stakeholders.
•Set and monitor operational performance and ensure that all operations and projects align with strategic objectives, comply with relevant control strategies and oversee the update of risk registers.
•Provide operational support, advice and guidance to police throughout the UK into investigations of serious crime.
•Ensure local/national strategy, policy, legislative frameworks and operational priorities are developed and promoted amongst NPCC Law Enforcement partners and government departments.
•To build good working relationships with both internal and external partners including other law enforcement agencies.
 

Responsibilities

The additional key responsibilities of the Operational Manager Investigations role are:

•To perform the role of Senior Investigating Officer, leading and managing complex investigations and projects.
•Comprehensive understanding and application of Case Decision Logs.
•Conduct covert operations both nationally and internationally utilising relevant legislation.
•Complete detailed Risk Assessments in support of operational activity.
•Manage Threat To Life (TTL) situations using the National Decision Making Model and TTL Tracking documents.
•Manage sensitive intelligence products
•Plan, prepare and carry out days of action to arrest subjects involved in serious and organised crime.
•Lead the preparation and submission of serious and complex prosecution files


Successful candidates will be expected to pass a five day Officer Safety Training course (OST) during their probationary period or during their first six months in the Agency (Civil Service transfers). Failure to do so would mean you would not be able to continue in the operational Investigator role, we would seek to find you an alternative non-operational role within the agency

The OST combines cognitive input, armed and unarmed defence theory and practical techniques and as such, requires a level of physical exertion, due to the nature and repetition of the drills. The practical techniques include use of body weapons, movement and positioning, strikes (armed/unarmed) blocks, restraint and control. We will expect officers attending the course to have a standard of physical fitness. Progressive full body warm-ups are conducted each day to minimise risk of injury to the officer. It is expected the officer is capable of a ground descent and ascent, unaided and within a reasonable time frame. This is important both individually and in team tactics.


Please see Candidate Information Pack for full details.

***All NCA officers must hold SC Enhanced upon entry as a minimum. To meet the National Security Vetting requirements for this role you will need to have resided in the UK for a minimum of 3 out of the past 5 years. For more information please see the Candidate information Pack***

Licences

Full DVLA Driving Licence (Includes Full EU Licences) or the ability to obtain a Full Driving Licence within one year in post.

Qualifications

The following qualifications/skills are essential to the role and proof will be required at interview:

•Current/Active PIP2 Supervisor or equivalent level experience
•Lead Officer trained or equivalent

Please refer to the guidance within the candidate information pack on page 14 surrounding PIP2 Supervisor and equivalents and your eligibility to apply

Please ensure the dates of any accreditations you are relying on, are entered on to the CV.

Should you progress to the assessment stage of the process, you will be required to provide a copy of the original certificate.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

• Experience and an in-depth knowledge of relevant legislation (UK and International law) affecting operational agency activity.
• Proven experience of successfully leading a team to deliver against operational objectives and performance
• Experience in effective operational and investigative decision making with accountability for decisions made.
• Experience in managing investigations plans and strategies, or financial strategies to maximise disruption outcomes.
• A sound understanding of the cyber landscape, emerging techniques and the threat to the UK.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Check. 

People working with government assets must complete basic personnel security standard checks.

Medical

Successful candidates will be expected to have a medical.